There is only 1 excellent staff called Sasu, I would have changed to Sant Francesc hotel middle of my trip if it was not for him. All other staffs have no clue for anything in Mallorca. Wasted 30 mins driving around with hotel staff searching for their hotel parking. Very very slow service. Didn't change bedsheet until we requested for it. Didn't refill our bathroom amenities / mini bar. Only 1 staff at reception, waited for 20 mins for her to assist with a local enquiry and at the end I had to leave and catch my flight and she still had no time for it. Poor value for money.
Roy
10/10 超赞
Jose
与家人出行
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Nossa estadia foi excelente. Equipe do hotel perfeita. Acomodações tambem
Jose
2025 年 5 月入住 4 晚
8/10 还可以
Felipe
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Muy buena atencion del personal
La puerta de la ducha no ajustaba bien y se salia gran cantidad de agua para afuera
Felipe
2025 年 5 月入住 2 晚
10/10 超赞
Mays
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had an incredible stay at Posada Terra Santa – this hotel truly exceeded all expectations. From the moment I arrived, I was struck by how beautiful and immaculately clean everything was. The design blends historic charm with modern elegance, creating a peaceful and luxurious atmosphere throughout the property.
What really made the stay unforgettable, though, was the genuinely warm and friendly staff. Everyone I encountered went out of their way to make me feel welcome, and I have to give a special mention to Ania, who was absolutely amazing. She not only helped me get a wonderful upgrade to my room, but also took the time to offer some fantastic local recommendations around Palma that made my trip even more special. Her kindness and attention to detail truly stood out and made a huge difference in my experience.
Mays
2025 年 4 月入住 1 晚
10/10 超赞
Jonathan
与配偶出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel - great location. Staff really friendly and helpful.
Jonathan
2025 年 4 月入住 3 晚
10/10 超赞
David
团体旅客
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A brilliant renovation which kept so many unique original features.
Outstanding staff. Nothing is too much trouble.
Meals excellent and beautifully presented.
I’ll definitely be back.
David
2025 年 3 月入住 4 晚
10/10 超赞
Jane
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is simply stunning and we can’t wait to return
Jane
2025 年 4 月入住 2 晚
10/10 超赞
Oleksandr
与配偶出行
2025 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property with attentive and great staff - the small detail of later than usual check out, personnel being super nice and kind, delicious breakfast and dinner restaurant, comfortable beds, nice decor were very much appreciated. Thank you!
Oleksandr
2025 年 3 月入住 3 晚
10/10 超赞
jesse
团体旅客
2025 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel in a very central location. Extremely friendly staff. Great breakfast and spa facilities. Couldn’t fault the experience. Thank you for a superb stay.
jesse
2025 年 3 月入住 3 晚
10/10 超赞
Jeffrey
与家人出行
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was hospitable, helpful and were always there for us especially Joseph, Yugo and Anya ( I hope I spelled your names right- person)
Jeffrey
2025 年 2 月入住 4 晚
10/10 超赞
louise
与家人出行
2025 年 2 月 23 日
满意:员工和服务、服务设施、住宿条件和设施
Beautiful hotel with fantastic staff. Great location!
louise
2025 年 2 月入住 3 晚
10/10 超赞
christian
2025 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Just stay there
The location is perfect. The staff couldn’t do more for you.
Our arrival was seamless, they allowed us and helped us store rented bikes, suggested places to go and eat and then when we had a late flight home, just made sure we had a great day and didn’t have to worry about our bags or where we could hang out (on the great rooftop (small plunge pool).
christian
2025 年 2 月入住 4 晚
10/10 超赞
Alfonso
2025 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
The best service ever experienced !!! Congratulations to all the team
Alfonso
2025 年 2 月入住 3 晚
10/10 超赞
Mary Jo
与配偶出行
2025 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall the property was great and the staff was excellent.
Our only complaint was the lack of lighting in the room. Very dark in bathroom and sleeping area.
Mary Jo
2025 年 2 月入住 3 晚
10/10 超赞
Julie
团体旅客
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best boutique hotel EVER
This is the most amazing boutique hotel. The rooms are amazing as is the hotel which is 900 years old. It has the original stone building with gorgeous renovations making it the most charming hotel. To top it off the breakfast is fantastic with gorgeous coffees and fruit and eggs to order.
In addition the staff is helpful and goes over the top to make your stay pleasant.
Would 1,000 times recommend it!
Julie
2025 年 1 月入住 4 晚
8/10 还可以
Anders
2025 年 1 月 20 日
Anders
2024 年 10 月入住 4 晚
10/10 超赞
dr. dominik
与配偶出行
2025 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding Service
dr. dominik
2024 年 12 月入住 6 晚
10/10 超赞
Connie
2024 年 12 月 22 日
Connie
2024 年 11 月入住 4 晚
10/10 超赞
Damion
与配偶出行
2024 年 12 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the finest experience I have had in my extensive travels. From the amazing staff to the beautiful surroundings, everything was simply top-notch. My wife and I will most certainly be back, and we can’t wait!