In general, everything was old. The door lock was rather flimsy hence I don’t feel secure in the room. Water pressure from shower head was low. We stayed for a few days, No replenishment of toiletries or water, need to request and pick up from concierge. The only plus of this hotel is everyone was very courteous, polite and helpful. This is the first and last time we will stay here.
真实旅客
2024 年 11 月入住 4 晚
6/10 一般
YINCHIEH
与家人出行
2023 年 3 月 1 日
满意:员工和服务,清洁度
YINCHIEH
2023 年 2 月入住 1 晚
10/10 超赞
ruo xi
2018 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ruo xi
10/10 超赞
Sarah
商务旅客
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sarah
2025 年 4 月入住 1 晚
6/10 一般
WAYNE
商务旅客
2025 年 4 月 11 日
满意:员工和服务
WAYNE
2025 年 2 月入住 1 晚
6/10 一般
Ross
与家人出行
2025 年 3 月 23 日
满意:员工和服务,清洁度
The room was large , but a single bedside light in main bedroom , Shower was in a spa tub with slippery floor and access without hand holds .
Noisy on Friday night and reception on arrival seem to be putout by our arrival ( 939pm ) . No hairdryer in room , which was remedied by staff . Bathroom had a single dressing gown , and no extraction fan .clean tidy functional but not luxurious
Ross
2025 年 3 月入住 2 晚
2/10 糟糕
Laurie
2025 年 3 月 12 日
Laurie
2025 年 3 月入住 1 晚
8/10 还可以
Kevin
商务旅客
2025 年 3 月 10 日
满意:客房舒适度,清洁度
Kevin
2025 年 3 月入住 1 晚
10/10 超赞
Karen
2025 年 2 月 27 日
Nice rooms lovely pool
Karen
2025 年 2 月入住 3 晚
6/10 一般
TONI
商务旅客
2025 年 2 月 25 日
满意:员工和服务
不满意:住宿条件和设施
Outdated
TONI
2025 年 2 月入住 2 晚
8/10 还可以
Maia
与配偶出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was great!
Maia
2025 年 2 月入住 1 晚
10/10 超赞
paul
与配偶出行
2025 年 2 月 19 日
满意:清洁度、员工和服务、服务设施
handy location and good parking
paul
2025 年 2 月入住 2 晚
6/10 一般
Kaye
与配偶出行
2025 年 2 月 16 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Very handy to shopping centre and food places, just old and tired
Kaye
2025 年 2 月入住 1 晚
8/10 还可以
kathy
2025 年 2 月 15 日
kathy
2025 年 2 月入住 1 晚
10/10 超赞
Karley
2025 年 1 月 20 日
满意:员工和服务,清洁度
Clean & tidy.
Staff were courteous and helpful when I rang to request a foldaway bed as an extra for the room.
Check in / Check out was fast and easy.
Hotel was a good walkable distance to Esplanade Park, supermarket & Plaza mall.
No update on webite/booking sites to indicate spa pool not available & swimming pool water was very milky & cloudy.
You would not see a child at the bottom of the pool in that water.
The water definitely needs attention, and we would have enjoyed swimming in a clean & clear water pool.
Noticed there were no signs indicating the depth of the pool and the area is visible to anyone attending an appointment at the hairdressers which backs onto the pool area.
Buffet breakfast was not an option, so we had to order our cooked food ... still paid the buffet price which was disappointing.
Otherwise, it was a nice stay.
Karley
2025 年 1 月入住 1 晚
4/10 很差
Letishia
与家人及幼儿出行
2024 年 12 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
The room size was nice, but extremely out dated, bathroom smelt of mould, mould on celling and broken tiles in bathroom. When I arrived I asked to be moved because the room we were fist put in smelt so of mould I couldn’t imagine letting my young children sleep there without getting sick if I had more time to re book elsewhere and Christmas being so close there would have been no way I would have stayed there. Staff did move us thankfully. Personally won’t ever stay there again or would recommend. Actually very displeasing. I came to view the room about 3 months ago and was told by staff the room was being renovated, and couldn’t view. I told the staff members if I knew the state of the rooms there would be no way I would have booked to stay here in the first place. I called a week before my check in and was told we would be placed in a newly renovated room. However we went. Bad communication from your part. Like I said if we didn’t feel the pressure of Christmas and being worried we wouldn’t find a place with two kids I would have insisted on my money back.
Letishia
2024 年 12 月入住 5 晚
10/10 超赞
eric
商务旅客
2024 年 12 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a good stay here although the traffic was noisy, this was a Thursday evening before a racing weekend, so i get that its a town thing.
eric
2024 年 12 月入住 1 晚
6/10 一般
Miles
与家人出行
2024 年 12 月 6 日
The staff and service was great. Dining room food and service exceptional.
The rooms and general conditions of the building and surrounds in need of an update and overhaul. Decor very very tired.
Miles
2024 年 12 月入住 1 晚
10/10 超赞
Jack
商务旅客
2024 年 11 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jack
2024 年 10 月入住 6 晚
6/10 一般
Brett
2024 年 10 月 28 日
Brett
2024 年 10 月入住 1 晚
8/10 还可以
Juileen
与家人出行, 团体旅客
2024 年 10 月 27 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Great place to stay, close enough to walk to town. Clean and comfy although a bit dated and old but they are renovating. Would recommend letting people know when booking that you are renovating so they are aware. Pool and spa were not available for use (unclean). Staff were friendly and helpful.
Juileen
2024 年 10 月入住 3 晚
6/10 一般
Liz
与家人出行
2024 年 10 月 17 日
不满意:住宿条件和设施,服务设施
On entering the reception old musty smell,maybe the carpets.
Bathroom dirty around the floor edges,bathroom floor sticky to walk on,shower rose leaked water
Liz
2024 年 10 月入住 1 晚
8/10 还可以
Matthew
2024 年 10 月 16 日
满意:员工和服务,清洁度
Staff were lovely, friendly & helpful. Bed was ridiculously soft and uncomfortable.
Matthew
2024 年 10 月入住 1 晚
4/10 很差
Robert
与家人及幼儿出行
2024 年 10 月 16 日
不满意:住宿条件和设施,清洁度
Motel rooms are old,.dirty and unkempt. Cobwebs on walls and ceilings, filth on extractor fans and walls. Furniture is falling apart. There was even what looked like boogers wiped on the walls.
Very grim experience and not worth the money paid.
Robert
2024 年 10 月入住 1 晚
6/10 一般
Emma
2024 年 10 月 8 日
满意:员工和服务
Old and tired, needs a major renovation. The bathroom sink was cracked and the water drained extremely slow.