Muy buena, la atención del personal muy amable, el desayuno estuvo bien, solo falto agua purificada en la habitación, nos gusto por ser ambiente familiar, tranquilo, nos dieron lo que indican en la pagina y el precio muy bueno.
Mario
2025 年 5 月入住 2 晚
2/10 糟糕
Jose
与家人出行
2025 年 5 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is so fake , they show pictures of different hotels and the area to stray people to them, there staff is the worse I have ever experienced in my entire life, having a handicap person traveling with us they don’t care about …. Will never recommend this place that should be removed from Expedia and all platforms.
Jose
2025 年 4 月入住 2 晚
8/10 还可以
EMERSON
与家人出行
2025 年 4 月 21 日
满意:清洁度
El staff podría mejorar un poco su servicio en especial el del restaurante
EMERSON
2025 年 4 月入住 1 晚
8/10 还可以
Mirtala
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Mirtala
2025 年 4 月入住 2 晚
4/10 很差
Ana,Guatemala
团体旅客
2025 年 4 月 18 日
满意:清洁度
La persona de la recepción muy amamble. Mucho ruido a las 5 de ña mañana con huéspedes mal educados música alta y gritos. No merece la pena por el precio pagado
Ana
2025 年 4 月入住 1 晚
8/10 还可以
David
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake
David
2025 年 4 月入住 2 晚
8/10 还可以
Randall
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Sin comentarios adicionales
Randall
2025 年 4 月入住 2 晚
6/10 一般
Xinia Gómez,Nicoya
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Es bueno, la ubicación, el baño deben de mejorarlo, es si costo, beneficio.
Xinia Gómez
2025 年 3 月入住 1 晚
10/10 超赞
Gabriel
与家人出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff
Gabriel
2025 年 2 月入住 4 晚
8/10 还可以
Keith
2025 年 3 月 17 日
Keith
2025 年 3 月入住 2 晚
10/10 超赞
Rosa
团体旅客
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
Rosa
2025 年 2 月入住 3 晚
8/10 还可以
Bart
2025 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.
Bart
2025 年 3 月入住 1 晚
6/10 一般
Celia
与家人出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施
The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest.
I want to express how grateful and amazing the staff were.
Celia
2025 年 2 月入住 2 晚
6/10 一般
Mynor,Red Deer
与配偶出行
2025 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Pictures online do not match the property. But actual property is quite nice
Mynor
2025 年 2 月入住 2 晚
8/10 还可以
Miriam
与家人出行
2025 年 2 月 21 日
满意:员工和服务
It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.
Miriam
2025 年 2 月入住 5 晚
6/10 一般
Brent
2025 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Too Noisy
Brent
2025 年 2 月入住 1 晚
10/10 超赞
Carlos
2025 年 2 月 11 日
满意:清洁度、住宿条件和设施、客房舒适度
Muy recomendable
Bien atendido
Desayuno completo y a gusto parqueo excelente vista y espacio para disfrutar en la azotea
Carlos
2025 年 2 月入住 2 晚
8/10 还可以
Ingrid
2025 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Clean, affordable, close to everything. The customer service was great.
Ingrid
2025 年 2 月入住 1 晚
8/10 还可以
Graham
2025 年 2 月 5 日
满意:员工和服务、服务设施、住宿条件和设施
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
Graham
2025 年 1 月入住 14 晚
10/10 超赞
James
与配偶出行, 团体旅客
2025 年 2 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property. Love the flowere
James
2025 年 1 月入住 2 晚
4/10 很差
Fiorella
团体旅客
2025 年 1 月 25 日
不满意:住宿条件和设施,员工和服务
Le falta atención en los detalles y además el
precio no va acorde con lo descuidado que está el lugar
Fiorella
2025 年 1 月入住 2 晚
8/10 还可以
Aracely
2025 年 1 月 3 日
Aracely
2024 年 12 月入住 1 晚
10/10 超赞
Tania,Las Vegas
与家人出行
2024 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
The View is outstanding service is A
Tania
2024 年 12 月入住 1 晚
8/10 还可以
Elizabeth
2024 年 12 月 26 日
Elizabeth
2024 年 11 月入住 1 晚
6/10 一般
Jorge,Quetzaltenango
与配偶出行
2024 年 12 月 24 日
满意:服务设施
Para solo dormir es conveniente por la localización.