Convenient. Clean. The staff was very helpful and friendly.
Ana Veronica
2025 年 5 月入住 3 晚
10/10 超赞
Carlos
2025 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
.
Carlos
2025 年 4 月入住 2 晚
10/10 超赞
adrian
与家人及幼儿出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
More than I was expected
adrian
2025 年 5 月入住 3 晚
6/10 一般
Mariette,Caguas
与配偶出行
2025 年 5 月 9 日
不满意:员工和服务
The views are amazing!!!! You can see the lake from your balcony and enjoy it!!!
Mariette
2025 年 4 月入住 2 晚
6/10 一般
Joana
团体旅客
2025 年 5 月 7 日
满意:员工和服务,清洁度
Pros: The staff were extremely friendly, which still made the stay pleasant. The location is also great to walk around and explore the shops & grab meals (along with having the convenience of meals at the hotel). Cons: The jacuzzi wasn’t hot & the room was extremely hot & humid. We had to sleep with the deck door open and still we were hot. Also, there was no fridge in the room. Unfortunately, for the price this hotel wasn’t worth it.
Joana
2025 年 5 月入住 3 晚
10/10 超赞
Edgar
与配偶出行
2025 年 5 月 2 日
满意:清洁度、服务设施、住宿条件和设施
It was a really nice experience staying at this hotel food is excellent and the people there are nice excellent service.
Looking forward to visit you again in the future.
Thank you!!
Edgar
2025 年 4 月入住 3 晚
6/10 一般
josie
与配偶出行, 团体旅客
2025 年 5 月 1 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Place was clean … our room was very well maintained … very poor bar service and selection…no one on sight w bar experience. Restaurant food avg. and staff good .. front desk staff and guest service staff were not accommodating and really seemed like we were all more of a bother than a hotel guest. No pool service … had to go into bar and or restaurant to get food or drinks.
josie
2025 年 3 月入住 4 晚
8/10 还可以
Julio,guatemala
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the fact that they give you a small questionnaire and when they realized I had some issues they called me to investigate further
Julio
2025 年 4 月入住 1 晚
6/10 一般
Jessica
与家人出行
2025 年 4 月 27 日
满意:清洁度
Good area
Jessica
2025 年 4 月入住 3 晚
10/10 超赞
Elias
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We traveled with family and it had everything for everyone in one place. The pool was excellent!
Elias
2025 年 4 月入住 1 晚
8/10 还可以
Arturo
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent installations , variety shows and activities.
Arturo
2025 年 4 月入住 3 晚
8/10 还可以
Deborah,New York
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, clean and great food.
Deborah
2025 年 3 月入住 2 晚
8/10 还可以
Kristine
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location, the view and amenities
Kristine
2025 年 4 月入住 3 晚
10/10 超赞
Lucia
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Mis hijos se enfermaron durante la estadía y nos han atendido muy bien. Fueron comprensivos y nos apoyaron con la limpieza en todo momento
Lucia
2025 年 4 月入住 3 晚
10/10 超赞
Hylin
与家人及幼儿出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a wonderful, family friendly hotel that my daughter and I truly enjoyed. There is no AC, but a fan is provided. Staff was excellent and very helpful, food was wonderful and the staff at Kids House were so wonderful and welcoming. Would definitely recommend!
Hylin
2025 年 4 月入住 2 晚
10/10 超赞
Lea
2025 年 4 月 17 日
Lea
2025 年 2 月入住 1 晚
8/10 还可以
Gerald
与家人出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Good property, felt safe staying here and was convenient to the boardwalk and to the town. Beautiful views if you have a clear day of the volcanos and nice balconies. We didn't have time to enjoy the pool but it looked very relaxing.
Room amenities could be improved no A/C and no safe in the room.
The staff were helpful, but the VIP amenity said that you could get any 2 drinks for your stay, all I wanted was coffee and they made a big deal about this stating it was for alcoholic beverages/soda.. which are more expensive than coffee anyway! After a lot of back and forth they finally gave me my coffee.
Gerald
2025 年 3 月入住 2 晚
8/10 还可以
oswaldo
2025 年 4 月 13 日
oswaldo
2025 年 4 月入住 1 晚
8/10 还可以
anuradha,ellicott city
团体旅客
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location. Spacious clean rooms. Facility is very clean. Pool. Very close to the center and water front and safe. Dinner however was not good. Restaurant good and clean but food not up to par .
anuradha
2025 年 3 月入住 1 晚
10/10 超赞
rigoberto
与家人及幼儿出行, 与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es un buen lugar
rigoberto
2025 年 4 月入住 1 晚
8/10 还可以
Lesly
2025 年 4 月 9 日
Lesly
2025 年 4 月入住 2 晚
10/10 超赞
Esther
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredible view, and service
Esther
2025 年 4 月入住 2 晚
8/10 还可以
Kevin
与配偶出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施
The place is relaxing—it's a very safe facility and really close to the lake. The only thing is that it needs renovations because it's starting to get old. The staff is also very friendly.