We absolutely loved our stay!
The lobby was very far from our room and required transportation to reach, and with such a short stay, we didn't get back there for our VIP benefit.
In my opinion, they should have had it ready for us when we arrived so we wouldn't have to chase them for it.
Jessica
2025 年 5 月入住 3 晚
10/10 超赞
Michaela
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and spot in Costa Rica. We loved the staff and activities. Ronnie the bartender at the Aqua bar makes the most amazing drinks! Our house keeper Olga was excellent. Our room always looked like we had just checked in. Great food, great drinks, great location!
Michaela
2025 年 4 月入住 8 晚
8/10 还可以
Jeremy and Sandrine,Pepper Pike
与配偶出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean
However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average.
We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
Jeremy and Sandrine
2025 年 4 月入住 3 晚
6/10 一般
Tammy,St. Augustine
与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
Tammy
2025 年 4 月入住 6 晚
6/10 一般
Adam
与配偶出行
2025 年 4 月 16 日
满意:清洁度
Stayed several places before id say this one was average. The rooms are nice. Views are great. Food was better in town. Jet ski rentals were awesome though. Couldnt get into the spa for 3days. Close to some parks though.
Adam
2025 年 4 月入住 2 晚
10/10 超赞
Courtney
团体旅客
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
Courtney
2025 年 4 月入住 6 晚
8/10 还可以
Jimmy
团体旅客
2025 年 3 月 11 日
Love the landscaping! Food was great. Just had to battle big ants in our room.
Jimmy
2025 年 3 月入住 2 晚
6/10 一般
Paul Stephen,Mt Washington
团体旅客
2025 年 3 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
Paul Stephen
2025 年 3 月入住 2 晚
6/10 一般
Joni
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff, drinks were great, food was average.
Joni
2025 年 2 月入住 5 晚
6/10 一般
Kristy
团体旅客
2025 年 2 月 21 日
满意:清洁度、员工和服务、客房舒适度
Mediocre for the money
Mediocre for the money. Room was decent, food and drink were meh.
Kristy
2025 年 2 月入住 1 晚
8/10 还可以
Claire
2025 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Claire
2025 年 1 月入住 3 晚
2/10 糟糕
Fatirah
2025 年 1 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施
Fatirah
2025 年 1 月入住 1 晚
10/10 超赞
Kaitlyn
与配偶出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great experience and the staff really made our trip even better! After one day they remembered our names and knew our drink orders! We plan to come back very soon
Kaitlyn
2024 年 12 月入住 4 晚
10/10 超赞
Shalyn
与配偶出行
2024 年 12 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely.
Shalyn
2024 年 12 月入住 5 晚
6/10 一般
Jennifer
团体旅客
2024 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Very quiet property with limited food options. Staff was friendly and helpful.
Jennifer
2024 年 12 月入住 4 晚
6/10 一般
George
2024 年 11 月 27 日
George
2024 年 10 月入住 3 晚
10/10 超赞
Paul,Tampa
2024 年 11 月 19 日
Paul
2024 年 10 月入住 5 晚
10/10 超赞
Daniel
与家人出行
2024 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great services
Daniel
2024 年 7 月入住 5 晚
6/10 一般
Lynn
与配偶出行, 团体旅客
2024 年 10 月 3 日
满意:员工和服务
Staff very friendly and courteous. Place needs updating-rooms, outdoor buildings. Dining options average.
Lynn
2024 年 9 月入住 2 晚
10/10 超赞
Nicholas
2024 年 9 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicholas
2024 年 9 月入住 5 晚
10/10 超赞
Nicholas
2024 年 9 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicholas
2024 年 9 月入住 5 晚
10/10 超赞
Ryan
与配偶出行
2024 年 9 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place to stay. Great service and beautiful area
Ryan
2024 年 9 月入住 8 晚
2/10 糟糕
CARLOS,Humacao
2024 年 9 月 5 日
CARLOS
2024 年 8 月入住 3 晚
6/10 一般
tamara
与家人出行
2024 年 8 月 24 日
满意:员工和服务
The setting was lovely. The people were very friendly and helpful. The common areas needed to be updated and redone. The pool area needed to be redone. The food was mediocre.
tamara
2024 年 8 月入住 7 晚
10/10 超赞
Vivian
与配偶出行
2024 年 8 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.