Staff were extremely lovely - location and walkability are definitely the reason for the expensive price. Worth it for ease of travel around the city and to the airports.
The hotel is very busy, and their staff do an excellent job of keeping everyone happy.
We did have two outlets that didn't work in our room, and the water dispenser on our floor was broken, and the TV cut out every time we tried to connect one of our devices through the 'smart tv' applications. We attempted to call the front desk a few times but we are sure they were busy. It was late enough so we just went to sleep.
Again, staff lovely, location fabulous, just some small things that would have made it a perfect stay.