2/10 糟糕
Samsom
2025 年 10 月 6 日
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Unhelpful and Unprofessional Service
I had a very disappointing experience at this hotel. From start to finish, the staff were inflexible and showed little to no willingness to accommodate even simple requests. Instead of trying to find solutions or make the stay pleasant, their attitude felt rigid and uninterested.
At no point did I feel that the customer came first — quite the opposite. The staff seemed more focused on following their own rules than actually helping guests or creating a welcoming atmosphere. There was no effort to listen or understand my situation, and every interaction felt transactional and cold.
For a hotel that claims to offer good service, this level of unfriendliness and lack of hospitality is unacceptable. Traveling can be stressful enough — the last thing you want is a hotel that makes things harder, not easier.
I would not recommend this place to anyone who expects flexibility, empathy, or basic customer care
Samsom
2025 年 10 月入住 1 晚
