8/10 还可以
Louise,Greenwich
2025 年 5 月 26 日
The location and condition of the property is very good. The rooms are generous and well appointed. The staff could use more training- e.g. the fire alarm went off at midnight for a deafening 6-7 minutes. No one answered the phone during that time when I tried to see if I should leave the room. Twenty minutes later someone answered and said there was a technical issue. No one came up to the floor to say all was ok. Most guests were not happy at breakfast in the morning. Finally almost 18 hours later a note of apology was placed under the room door. Other examples where you relate a request- no one makes note of it do it doesn’t happen etc.
Louise
2025 年 5 月入住 3 晚