6/10 一般
Matt
2025 年 4 月 14 日
满意：员工和服务，清洁度
Overall a nice hotel. Enjoyed our stay and many great points let down by little issues. Used coffee cups in our room not cleaned, just turned back upside down on the tray. Coffee in room not replenished. No milk for coffee. Used towels only partiallly replaced. Water not replenished. Duplex room good for families but all very tight so no bedside tables.
Breakfast ok but had to ask every day for items to be replenished - it’s a small buffet and probably avoid the hot stuff. Bacon was grey in colour.
Bar and restaurant very expensive even for Paris and menu limited. After the breakfast, we decided we doubted the restaurant was worth a try for evening meal.
Sat outside in the lovely courtyard for a drink. Waited 15 minutes for service after being given menus then gave up and went out to the market square across the road instead. We were told also that restaurant was fully booked for our first night but went online and there were 2 timeslots available.
Staff though couldn’t be lovelier. Always attentive and pleasant. Whatever is asked is done straight away, overall the issue is that you have to ask for too many things that one shouldn’t have to.
On day two we came back from a day out to find the housekeeping key left in the lock of our room. Luckily all fine but overall attention to detail poor and let down what is a really nice hotel.
Matt
2025 年 4 月入住 3 晚
