The front desk staff was beyond amazing. They were friendly and helpful. I didn't get his name, but one particular front desk staff who we saw most nights went beyond with help on tours, transport, food options, etc.
The room was very welcoming with lots of small gifts and a personal welcome note. The room was small but tolerable. Shower could probably use some updating. The balcony was tiny, but at least there was some outdoor space, and it was a dream when the room felt too warm. Hotel is in a nice residential area away from the hustle and bustle of the city center. Metro is close by. We loved seeing the partial view of the Eiffel Tower and the full view from the street daily.