The room is big and nice. There is a small kitchen with tablewear and cooking equipment, which is very thoughtful and nice. However, the staff wasn't all very helping. A few were a bit cold. I was in a rush when I checked out because I needed to catch TGV train and he had other customers before me, even I explained the situation, he still insisted to deal with them first and I was almost late for my train. I normally understand first come first service, but there should be some exceptions. The cleark made me wait and that was very stressful and not pleasant. I am sure if I had missed the train, he wouldn't give me any compensation. The automatique check in service isn't very easy to use.