“It was clean but lacked extra towels, the bed needed a warmer bed spread, no Kleenexes in the bathroom where there was a spot for a box built into the sink counter, microwave was on a luggage rack, and the indoor swimming pool was empty outside was very dark a night, the entry door lock was broke so anyone could enter the building besides motel guest and they hadn't mowed what needed mowing around the parking lot”
“I pre-checked in online, when I've done this before there was no waiting my room key was ready with waiting at all. The desk clerk was not at the desk when I got there and it took about 5 minutes for him to show up after I called on the house phone. It then took another 5 to 10 minutes before my room key was ready. Why did I even pre-check in. In the room I was supposed to get a king size bed, it turned out to be a queen.”
“This is an older motel, but was fully renovated tastefully. Especially impressive was the bathroom and sink renovation where a double sink and large counter were installed. The managing staff was friendly and accommodating.”
“The customer service was outstanding but when I walked into my room I was happier than I have been in any motel in Hutchinson throughout the last 4 years they are so clean I am a cleaner I've been one for 22 years and this was the first time and I don't know how long I didn't have to clean the bathroom before I took a bath and they are so nice”
