6/10 一般
Tara V.
2025 年 7 月 15 日
Litchfield Inn By the Sea
If you stay at Litchfield Inn by the Sea, I recommend that you go directly through them. It was frustrating to come in from a long day of travel, know your room was ready but not be able to check in 15 minutes early because the realtor managing the property can't or won't let your code work one second before stated check in time. When we did get checked in and realized there were no pool bands for us, we were not able to go to front desk to get them since we didn't book directly through Litchfield Inn by the Sea. When I contacted realtor and let them know how anxious my son was to get to the pool, there was no apology. We were kicked out of the pool when we entered without the wrist band and had to wait over an hour to have access to amenities. Not a big deal bc mistakes happen, but given that we stood outside of the door and they would not let us check in to an empty room 15 minutes early, then didn't have our supplies there, and had a leaking bathroom sink, they should have at least given a 50 credit or an apology. There are only 2 washing machines and one dryer for four floors of condos, so we had to wait to use laundry often. Others we talked to paid a LOT less than we did per night for units that were identical to ours. For these reasons, I will book a different unit if we do go back.
Tara V.
2025 年 6 月入住 9 晚