I had to pleasure of getting to interact with all three staff members, check in staff, night auditor, and check out staff. The lady when we checked in was very kind and helped us get the roll away bed into our room, the night auditor was still there when we went to get breakfast and not only does he make wonderful potatoes but he helped connect my children with hot cocoa which was a very big treat! Finally, the lady at checkout was able to untangle a knot in a clothing item that we couldn't get to, after we thought we were going to have to cut it off with scissors lol. We have to come through this area from time to time so we will be sure to return!