Spectacular!
Before we arrived in Bermuda, the concierge team was reaching out to ensure everything we needed was in place.
We were greeted at the doors with such warmth and then swisked off to the Fairmont lounge for a private check-in. The suite was awesome (large, breathtaking view, huge bathroom, comfortable beds, etc.). The lounge was our hang-out spot, especially on rainy days. Every meal/snack/dessert was delicious.
The team in the lounge (Rolly, Aaron, Peter, Malisa, George, etc.) is top-notch. They went above and beyond every day to ensure we happy. This includes making special nut free treats, doing magic tricks to entertain the kids, making hot chocolate on demand, etc.
The housekeeping staff, front desk team, and doormen were all friendly, attentive, and very responsive. It was an absolute delight to interact with them.
Unforgettable Vacation.