Front desk knew both blinds didn’t close completely (about 12-15 inches open at the bottom let in street lights and morning light) and gave us that room anyway. Phone in room didn’t work either so we had to travel three stories to communicate with front desk. When we reported blind issue, front desk said “oh yeah I’ve put in two work orders for that.” And “is the phone plugged in?” Offered 2 Queen beds instead of king, no solution for phone. My husband is tall, we only book king rooms. If their last king wasn’t functional, they shouldn’t have advertised it, and pulled us in late at night when we just needed to sleep in darkness, not go looking for another king bed.