The cleanliness was top notch. I’m super picky about cleanliness and it didn’t disappoint. You could smell the clean when we walked in. I check our beds (for bed bugs/stains). There wasn’t any. The free bottles of water were nice to have. The view from the balcony was breathtaking. The pools were clean. The staff was super friendly and attentive. We loved that we could walk out the back door and there was a walkway to the beach. We didn’t have the leave the premises.
Access to pools, the beach, Starbucks (yum), & places to dine! This was a perfect little getaway for us! We will be back!
Kayla
2025 年 5 月入住 1 晚
2/10
Staff is rude. Room sucked, iron was broke , the light circuit breaker was broken so the light didn’t work over the bed. I was told 3 nights before my departure to ask for the late check out the day off. Called downstairs and they said no. Had a dog barking in the room next to us starting at 745 am. Food is terrible outside. Place sucked for a Hilton. Never staying there again.
Constantina
2025 年 5 月入住 3 晚
6/10
N/A
Angel
2025 年 5 月入住 2 晚
10/10
We look the Hilton Pensacola Beach hotel... and have been booking the room style every year!!!
Jennifer
2025 年 5 月入住 4 晚
10/10
laundry room really really bad
Hilda
2025 年 5 月入住 1 晚
6/10
I liked the pools and ease to the beach. Room service did great. Hot water was hit or miss. And elevators took a good amount of time to make it to you. But nice experience overall.
Jonathon
2025 年 5 月入住 3 晚
10/10
Nice
Robert
2025 年 5 月入住 2 晚
10/10
Good 👍
SNEHAL
2025 年 5 月入住 1 晚
4/10
The elevator broke and we were stuck in there with our baby for 20min. Staff were very sweet to try and make things better for us, and they are a saving grace for this hotel. The room smelled like vaping from previous guests and the air conditioner sounded like it was going to crack open and burst throughout the night…
The first pack and play we got was broke…and the lady that helped us put it together was so kind.
The air conditioner was freezing in the front lobby to the point where the coffee shop staff had to wear jackets too, I felt bad for them.
Staff are amazing, but this hotel needs some up keep and major sprucing.
Again, the staff were Amazing, and the
Stephanie
2025 年 5 月入住 6 晚
8/10
The room was very comfortable. The a/c worked it kept the room cool and it was quiet. The bed was very comfortable. The maid service was very good. They were prompt at getting us fresh towels and the room was clean.
What I didn't like was the asking for a review when we had not even completed our stay. The safe didn't work and it took over 24 hours for that to be repaired. Just a change of batteries! Not all the curtains were hung. We did not have privacy curtains and I asked for some. We never received them. Because of this I gave the staff & service 4 stars for not repairing the safe faster. It took 2 request. Also 4 stars for not having the privacy sheers. I requested them but they were never hung in the 2 days we were there.
The location on the beach is scenic The staff at the outside bar is wonderful. Towels for the pool and showers to rinse off after being on the beach. Many good restaurants and souvenir shops in walking distance. Also Fort Pickens an interesting history visit.
Laura
2025 年 5 月入住 2 晚
8/10
Mary
2025 年 5 月入住 3 晚
10/10
amanda
2025 年 1 月入住 1 晚
8/10
frank
2025 年 4 月入住 3 晚
8/10
Wasn’t able to check in until 2 hours past check in time, but the rest of our stay was amazing.
NiCole
2025 年 4 月入住 2 晚
10/10
Jessica
2025 年 4 月入住 2 晚
10/10
The whole weekend was nice!
Melodie
2025 年 3 月入住 2 晚
6/10
Missing board on the stairs on walkway to the beach . Unsafe.
Terry
2025 年 4 月入住 2 晚
8/10
Dean
2025 年 4 月入住 2 晚
10/10
The view from our room was terrible. We looked out on a green slimy roof. The Bonsai restaurant service was unacceptable. We never received our meal, paid for our drinks then went to the other restaurant where they compt our meal for the service we experienced in Bonsau
Krista
2025 年 4 月入住 3 晚
10/10
Stayed during easter weekend…. No complaints!!! Everything was amazing the room, the views, pool, and beach area. Thank you Hilton for all the memories we created.
Rebeca
2025 年 4 月入住 2 晚
10/10
We enjoyed the 3 Nights stay with family. Our first Pensacola trip was more memorable than expected. Thanks to Hilton Hotel. Excellent service, facilities and of course Breakfast.
Arunbhaskar
2025 年 4 月入住 2 晚
10/10
Cameron
2025 年 4 月入住 1 晚
10/10
The whole experience is wonderful! We plan to visit again!! The Hilton is a little older but very well maintained!! Excellent location!!