This was definitely not how we wanted to spend our night. We arrived somewhere around 10 pm, we went straight to bed and were woke at approx 12:30 by some extremely LOUD neighbors, die u mention we had an adjoining room, we were annoyed as you could expect having to hear the x-rated noise coming from the adjoining room, about 30 mins later they calmed down but continued to talk loudly. About an hr and a half later, back to x-rated noise like someone auditioning for a movie, I finally called the front desk, she said she would address it, at 3:30 it starts yet again. I called the front desk she said she would walk back there. Then I hear knocking on a door, I thought thank goodness she’s gonna do something this time. A few mins later our room phone rings and it’s the front desk telling me she didn’t hear anything and I REFUSED to let her in our room to investigate the complaint. I was baffled, like what do you mean come into our room to “investigate” they were so loud I’m not sure how anyone in the entire complex didn’t hear the ish. She did offer to move us to another room but I said no! You need to address the problem and we are not the problem here. Why should we have to get up and repack everything and move when the next door neighbors were causing the issue. I told the lady just refund our money and we will go elsewhere if we have to go so far as movin rooms I’d just some move to another hotel or drive home. She said she would not honor our request for a refund.