“Based on the fact that this is a budget hotel, the staff are amazing - endlessly helpful and patient with guests. We arrived when all the systems had gone down and the poor reception lady was being pulled in every which way - but she was still so polite, smiling and helpful. ”
“I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the……
“Unfortunately we didn't stay the night, we had to leave due to family circumstances.
We had a lovely welcome at reception. The gentleman on duty was really helpful and supportive.
The room was excellent, as was the view. Everything in the hotel was fresh and clean. ”
“Family room (connecting rooms) booked. One w king sized bed n one w sofa bed. Spacious. Clean. Enough storage. Best with free parking. Plenty of parking spaces. Service was good. Staff responded quickly to our requests. Room price is reasonable. Will stay again ”
“Delicious breakfast - both buffet style and with a few other dishes you can order off a small menu. Room was super clean and the shower was fantastic! Definitely recommend this if you are visiting Cardiff - it’s 5 minutes away from the castle and 5 minutes to the train that can take you down to the bay. Everyone was so nice and it’s a good value for the money. Slight inconvenience- the parking is in a big city garage a few blocks away so getting your luggage to/from is cumbersome. But……
“Perfect location, looking directly across the Taff at the stadium. Only 10 minute walk to Mary Street. Very clean and the keybox entry makes checking in/out a breeze.
Shared bathrooms between floors are immaculately clean also. ”
“The location is impeccable but being in the city centre it can be quite noisy at night because of all the bars & clubs downstairs. The triple room is on the 4th floor so noise wise it's tolerable for just one night but be prepared to lift your luggages up the 100-step stairs. The room is better than expected, really clean & tidy. One down side is this hotel doesn't have its own reception so have to check in at the hotel across the road instead.”
"Family room (connecting rooms) booked. One w king sized bed n one w sofa bed. Spacious. Clean. Enough storage. Best with free parking. Plenty of parking spaces. Service was good. Staff responded quickly to our requests. Room price is reasonable. Will stay again "