Arrived at our room slept overnight left early in the morning. Don’t remember much about it. Didn’t like the extra dog fee.
Timothy
2025 年 4 月入住 1 晚
8/10
Very complete hot breakfast and provision of drinking water was very special.
Julia
2025 年 5 月入住 1 晚
8/10
Very clean
Karen
2025 年 5 月入住 1 晚
8/10
Very nice hotel, easy access to shopping areas and
Food.very Convenient
Charles Veal
2025 年 5 月入住 1 晚
10/10
We were greeted upon entering and check in was quick and easy. Upon entering our room, it was clean and spacious. The location of the hotel was great! It was close to shopping as well as several options for dining.
Carrie
2025 年 5 月入住 1 晚
10/10
Staff was lovely made u feel at home would come back again with my kids next time
Bryan
2025 年 5 月入住 1 晚
8/10
It was very nice. Only complaint is the mattress was wore out. With two people it turned into a bowl.
Aaron
2025 年 5 月入住 1 晚
10/10
Friendly and supportive staff! Convenient location.
West
2025 年 5 月入住 2 晚
10/10
Was just what we needed for our overnight stay! Texas Roadhouse was close & a treat after a long day!
Kevin
2025 年 5 月入住 1 晚
8/10
RAYMOND
2025 年 4 月入住 1 晚
10/10
Brian
2025 年 4 月入住 1 晚
6/10
Ted
2025 年 4 月入住 1 晚
10/10
Dawn
2025 年 4 月入住 2 晚
4/10
Covert polite
Amand
2025 年 4 月入住 1 晚
10/10
Friendly staff
Diane
2025 年 4 月入住 2 晚
10/10
Lauren
2025 年 4 月入住 2 晚
8/10
Great
Jarell
2025 年 4 月入住 1 晚
8/10
Nicole
2025 年 4 月入住 1 晚
2/10
I booked a trip to East Peoria, Illinois. My wife has family here. I am a disabled American Veteran. As soon as I entered the lobby, the Desk Clerk seen me enter with my cane and Service Animal. She told me that (Oh you have a pet) I responded that no mam I have a Service Animal. She stated well I am going to have to charge you for your pet. I told her that my Service Animal is EXEMPT from all fees and performs a Service for me. She called her boss who explained after I did that it is against the law to charge a fee for a service animal. So her boss told her to just go ahead and charge me a INCIDENTAL fee of 100.00. I explained that they had already charged my credit card prior to my stay and the website stated that payment would be made after my stay. The Desk Clerk was not familiar with company policy and the Manger that she called was not familiar with federal law concerning the rights of disabled people or Service Animals and got upset when I questioned her and told the Desk Clerk to ask me to leave and they would just refund me my reservation amount.. I have never in my 60 years of life and almost constant reservations have never been treated with this level of DISRESPECT by my many reservations with Expedia or Best Western and feel that they are not aware of the issue. Expedia went over and beyond to make good on their great services and called the property and asked them for a full refund. Expedia also compensated me for the inconvenience. Come on Best Western!!!!!
Michael
2025 年 4 月入住 2 晚
10/10
Manya
2025 年 3 月入住 1 晚
10/10
This hotel experience was beyond my expectations! As soon as we walked in the door we were treated as old friends. Taylor at the desk was an outstanding team member and I was blessed to meet him! The beds were clean and comfortable and the breakfast was well managed and stocked. Thank you for a great stay we will be back next year.
Danielle
2025 年 3 月入住 1 晚
6/10
Maddie at the front desk was excellent! However the breakfast was not good! The way the hot items were served made all of them dry and overcooked. The fried eggs were so dry, I couldn’t eat them.