Very dated hotel. Shower on top of spa in main room area. Terrible sleep from pigeons on the windows ledges. Staff were friendly though.
Ryan
2024 年 10 月入住 2 晚
2/10 糟糕
Maurice
2024 年 10 月 11 日
不满意:清洁度、服务设施、住宿条件和设施
Be aware this place is more like a backpackers or rooming house than a hotel. I left rather than stay in a place with a filthy toilet and the smell of fish in the halls.
Maurice
2024 年 10 月入住 1 晚
10/10 超赞
Piotr
2024 年 9 月 25 日
满意:员工和服务,清洁度
Great location. Walk to the CBD.
Very aged room. No free wifi.
Piotr
2024 年 9 月入住 1 晚
2/10 糟糕
Dylan
2024 年 9 月 22 日
不满意:住宿条件和设施
The aircon to our room was leaking building up a puddle on the floor someone could have slipped on it during the night if they didnt see it
Dylan
2024 年 9 月入住 1 晚
10/10 超赞
Holly
2024 年 9 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Holly
2024 年 8 月入住 1 晚
8/10 还可以
Kieran
2024 年 8 月 30 日
满意:住宿条件和设施,员工和服务
Jacuzzi spa was super
Kieran
2024 年 8 月入住 3 晚
2/10 糟糕
NIgel
商务旅客
2024 年 8 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The building is VERY tired , the room service is a joke , the restaurant isn't open , the room keys didn't work in the parking area at any time and were unreliable entering the room
NIgel
2024 年 7 月入住 1 晚
6/10 一般
Monica
与配偶出行
2024 年 7 月 20 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Condition of room was below standard. Worn out toilet and spa not appearing clean. Curtains had bad stains and chair was not cleaned, very dusty. We were charged 20 dollars for parking and exit gate was not working apparently not for a month now. We stayed in this hotel 5 years ago in a different room which was a lot better at that time hence the choice to stay here again. Not sure if we will come back now. Staff were friendly.
Monica
2024 年 7 月入住 1 晚
10/10 超赞
Jamie
2024 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great spot. Great service. Be back another day for sure.
Jamie
2024 年 7 月入住 1 晚
10/10 超赞
Michelle
2024 年 5 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michelle
2024 年 5 月入住 2 晚
2/10 糟糕
Kristian
2024 年 5 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施
To start all taps were loose or broken ,the whole place smelt funny like a musty sort of smell and the spa wasn’t even clean
Kristian
2024 年 5 月入住 1 晚
6/10 一般
Quade
2024 年 5 月 25 日
不满意:住宿条件和设施,清洁度
Room card had to update multiple times 6 at least
times.
Spa , bed and furniture were all stained, holed and dirty.
2 stars I guess
Quade
2024 年 5 月入住 1 晚
6/10 一般
Paul
团体旅客
2024 年 5 月 25 日
满意:员工和服务
不满意:清洁度
I think that the Housekeeping department need to up their standards as there were dirty coffee mugs and glasses from the previous guests in the cupboard. Air-conditioning was leaking dripping water onto the carpet we put towels on the floor so that it would some how soak up the water but the carpet was wet in the end
Paul
2024 年 5 月入住 2 晚
2/10 糟糕
Robert
与配偶出行
2024 年 5 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Arrived at 1245 and I was met by a rather rude big kiwi guy at reception. I was informed my room wasn't ready and when I asked when might it be I was told if I wanted an early check in (all of an hour) I'd have to pay an additional $60 to which I laughed.
He said he'd call me as soon as it was ready which he never did at 1415 I returned and told it was now ready I should have charged him $60 for it being ready after my check in time.
The room itself was average, the light above the basin didn’t work so you had to rely on poor lighting from the room and the basin was badly cracked BUT the worst part was when my partner picked up someone elses underwear thinking they were mine....gross!
So much for housekeeping!
I eventually spoke to whom I presume was the manager who to her credit cringed when I told her what we'd found and had accounted at check in.
The $60 fee she said is only for those wanting like a 1000 or 1100 check in not an hour before which said alot about the guy's attitude at check in in the first place.
She kindly refunded 1 nights rate and our parking $20 per night which we appreciated but they need to get rid of their current staff if they want better reviews and believe in customer service.
We then went downstairs with the intention of having a drink and a feed to be met with every table being reserved for a party unless we wanted to sit outside near the kerb and traffic.
We left and went elsewhere overall a horrible experience and we'll never return.
Robert
2024 年 5 月入住 2 晚
4/10 很差
Francesco
2024 年 5 月 9 日
满意:员工和服务
不满意:住宿条件和设施
Definitely needs room revamps.
Francesco
2024 年 5 月入住 2 晚
6/10 一般
Greg
商务旅客
2024 年 5 月 3 日
The place is quite run down and dirty in places. Although it’s budget accomodation it could use improvement
Greg
2024 年 4 月入住 3 晚
8/10 还可以
Katherine
团体旅客
2024 年 4 月 21 日
满意:服务设施,清洁度
The room was a good size, the spa was awesome, damage on a wall in the toilet needs to be repaired, there was no sugar sachets with the tea & coffee. I rang the reception about 6.15pm with no answer. I rang for about 5 minutes on both numbers from phone in room then from my mobile but no answer. I just needed to know how to set the tv.
Katherine
2024 年 4 月入住 1 晚
4/10 很差
Michael
与配偶出行
2024 年 4 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
Hair by spa, toilet concrete had broken and actually moved when sitting, AC was terrible, stain on bed linen