I was disappointed in our experience here. To begin, the entrance was undefined- perhaps it’s under construction? But ideally there would have been more signs. Rooms were not ready upon arrival shortly after check-in time, and there was no provision of an estimated time. We returned an hour later and after some confusion, it turned out to be not ready again. We left to our engagement and returned at 9:00 pm - the room was ready - and was ‘fine’, albeit old. It felt from our experience, however, that there was little care or concern our experience. I teach in a hospitality program - and for me there are some teachable moments here.