The staff were beyond amazing and friendly. Our original check in went well. The price was fair for the room, however we ended up paying so much more for another room that was much less. Not looking at their budget cuts (Brita filtered jug water and low quality shampoos and soaps) the 2nd room we got had no latch to put across the door, their temp gage was hanging off the wall (we fixed it to get the fireplace going) and the tap in the room leaked when we turned it on. The power did go out, there was no emergency lights working that were up and around the exits, just candles if they were able to have them out in the stairwells. I liked that the building felt secure at night, with staff checking and letting people in. They did this during the outage too, and that was comforting to see that safety was a priority to staff. They allowed us to have a later checkout due to circumstances. The breakfast was regular continental (bagged bread, bagels) however the utensils were very unclean so we did pass. The "gym seemed very unsafe, and I was not sure why the massage tables were hidden in the back when I didn't see an offer for massage. I would not return. This hotel has amazing potential, but for what we paid, we could have had a nice stay away somewhere much fancier in town that included a pool and where my kids felt clean and safe.Thankful for the friendly staff and the welcoming.