10/10 超赞
Dean T.
2025 年 4 月 24 日
wonderful accommodations terrible communication (vrbo)
Everything connected to the host (Angela) and her property was amazing. Everything connected with VRBO was terrible. Our inbox at vrbo had a several day delay so we did not have the code to enter the cottage when we arrived. We were remote, standing in the rain, with no way to get in and no where close to go to. When we called vrbo they seemed to pretend to not hear us and hung up on the first call. I said my name loudly and clearly several times and kept getting the reply “you’re breaking up” and repeatedly asking my name. We could hear them clearly. When we said “I hope this is being recorded he finally betrayed that he could in fact hear us clearly and finally gave us the code that Angela sent that wasn’t appearing in our vrbo inbox
Dean T.
2025 年 4 月入住 4 晚