The location is great and the room was pretty spacious, however...We arrived very late, around 12:30 am, but we had let the hotel know about this late arrival. Right off the bat, there were issues with the room keys, someone had to let us in the room (issues even with master key) and then get the key cards for us. We noticed that the cover was off the HVAC unit, but we were tired and went to bed. Next morning, we told the desk about the maintenance issue. That was fixed, but we kept mentioning that the AC was not working; the room temp would hover in the upper 70s. It was never addressed. At one point, the head of housekeeping stopped by our room and was surprised to see us there. He said the system had the room listed as empty and not to be used, pending maintenance, i.e. the HVAC. So, we never had our issues addressed plus no room service, so we scrounged toilet paper from the housekeeper when we saw her on the floor. To top it off, Cambria has a bot sending text messages, asking if we needed assistance and I responded with our issues, but nothing was addressed.
But we had a great time in Philly, so the city won, but the hotel was a thumbs down. The staff were friendly, but somehow, our needs were ignored, so I'm blaming poor management. Also, breakfast is expensive. We have other favorite hotels in Philly, usually visiting 2-4 times per year, but we decided to give this one a try. But we do not recommend it and will be staying elsewhere on future trips.