We were disappointed in the cleanliness and housekeeping services at this property. Not once where coffee cups or water glasses in our suite replaced in the four days we were there. Used wine glasses were also never removed from our suite either. And despite repeated requests to have face cloths left in the bathroom they never arrived.
The service in the bistro/bar also left a bad mark. We arrived one night to find the kitchen closed but the bar open. When I asked the server if I could see a wine list his response was “I put them away”. He made zero effort to get us the wine and beverage menu. We ended up going straight to the bartender to order while the waiter leaned against the wall. The bartender served us our wine in glasses that were covered in fingerprints. He did his best to wipe them away before pouring the wine.
The hotel may also want to evaluate how much air freshener is pumped into the lobby. On many mornings it was so overpowering we wore masks to travel the distance between the revolving exit door and the elevator.
As an event planner I regularly book Hilton hotels in Canada for my clients but this property isn’t one I’d recommend or come back to.
Desiree
2025 年 5 月入住 4 晚
6/10 一般
Akiisha
与家人出行
2025 年 5 月 19 日
满意:员工和服务
Welcoming and friendly staff.
Property is in need of upgrades/renovations. There are visible signs of aging, especially in the bathroom.
Akiisha
2025 年 5 月入住 1 晚
6/10 一般
Jane
与配偶出行
2025 年 5 月 19 日
Very average basic hotel. Some parts of the bathroom were rusty, and sheets and carpet had old stains.
Service was okay not the friendliest, but convenient location.
Jane
2025 年 5 月入住 1 晚
10/10 超赞
Richard
与配偶出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
everything was great, reasonable parking rate,central location ,friendly staffand very nice room. Would stay again when i am in the area
Richard
2025 年 5 月入住 1 晚
10/10 超赞
Brian
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great but expensive
Brian
2025 年 5 月入住 3 晚
10/10 超赞
Jose
与家人出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Happy overall
Jose
2025 年 5 月入住 2 晚
10/10 超赞
Karen
与配偶出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice stay. Room was nice, bed and pillows were comfortable. Subway was super convenient getting to and from the Phillies game. Would stay again.
Karen
2025 年 5 月入住 2 晚
10/10 超赞
David
2025 年 5 月 12 日
满意:住宿条件和设施,员工和服务
Right in the center of Center City Philadelphia with parking (sometimes).
David
2025 年 5 月入住 1 晚
10/10 超赞
Matthew
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly. A maintenance man was working on our floor and asked how our stay was. He then wished us safe travels and thanked us for coming to the hotel.
Matthew
2025 年 5 月入住 1 晚
8/10 还可以
Lamyra
2025 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay
Lamyra
2025 年 5 月入住 2 晚
6/10 一般
Orlando,Capitol Heights
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施
It rained during my visit, while on the top floor there was a bad leak from the window. The front desk was gracious enough to offer a better room. Other than the leak hiccup, very good hotel and location.
Orlando
2025 年 4 月入住 2 晚
10/10 超赞
Edilberto R
与配偶出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place was amazing , right in the hart of the ciry . Near anything and everywhere to be .
Edilberto R
2025 年 5 月入住 1 晚
8/10 还可以
Cynthia,Longmeadow
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Great location and great beds!
Cynthia
2025 年 4 月入住 2 晚
10/10 超赞
Stephen
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Stephen
2025 年 4 月入住 2 晚
10/10 超赞
Simon
2025 年 4 月 27 日
Simon
2025 年 4 月入住 3 晚
2/10 糟糕
Josue
2025 年 4 月 26 日
不满意:员工和服务、服务设施、住宿条件和设施
Having the cleaning staff knock my door at 8:30-9-9:30 and 10 is super annoying. I told them to stop. They spoke Spanish and i could hear them talking about trying to get me to go so they could finish their floor.
The room was so crappy you can hear the conversations of the ones next door. NEVER AGAIN
Josue
2025 年 4 月入住 1 晚
10/10 超赞
Kara A
与家人及幼儿出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location was convenient walking to all areas
Kara A
2025 年 4 月入住 3 晚
8/10 还可以
Adrian
2025 年 4 月 21 日
Adrian
2025 年 4 月入住 1 晚
10/10 超赞
Adam
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Adam
2025 年 4 月入住 3 晚
8/10 还可以
keyon
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
keyon
2025 年 4 月入住 1 晚
10/10 超赞
Luis
与家人出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay , walkable distance to tourist
variety of Restaurants near by