The staff was outstanding! They all went out of their way to assist and make us comfortable.
Leigh
2025 年 5 月入住 3 晚
2/10 糟糕
Christine
与家人出行
2025 年 5 月 18 日
不满意:员工和服务
When we were arrived we were told that our 2 rooms weren’t available because of a flood. The guy didn’t seem to care and showed no empathy. We asked why we weren’t called, he said that it had just happened. Meanwhile we were checking in the early afternoon, so I’m sure and the hotel was just overbooked. He called another property to find us a room, but it was booked. No surprise. It is graduation weekend, and we booked these rooms 10 months prior. Our family of 5 was stranded. If there was a flood, we should have been notified. We booked two rooms for two nights each. The customer service was horrible.
Christine
2025 年 5 月入住 2 晚
2/10 糟糕
Dennis
与家人出行
2025 年 5 月 18 日
不满意:住宿条件和设施,服务设施
HVAC did not work at all.
Sink drain did not open or close.
Bathroom door did not close.
Price doubled due to local university graduation.
Hilton should be embarrassed.
Dennis
2025 年 5 月入住 2 晚
6/10 一般
Marilyn
与家人出行, 商务旅客
2025 年 5 月 15 日
Staff was courteous and helpful. Room was clean but old rug and stinky.
Marilyn
2025 年 5 月入住 1 晚
10/10 超赞
Mark
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Good size room and bathroom. Clean.
Mark
2025 年 4 月入住 5 晚
10/10 超赞
gaston
2025 年 5 月 1 日
gaston
2025 年 1 月入住 1 晚
10/10 超赞
Andrew
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Andrew
2025 年 4 月入住 1 晚
6/10 一般
Tyler
2025 年 4 月 28 日
满意:员工和服务,清洁度
Tyler
2025 年 4 月入住 3 晚
2/10 糟糕
Matt
与家人及幼儿出行, 商务旅客
2025 年 4 月 27 日
不满意:清洁度、员工和服务、住宿条件和设施
Shower had a large hole in it. They refused to switch out rooms stating they were at full capacity. Staff was not accommodating at all. Won’t be returning.
Matt
2025 年 4 月入住 2 晚
10/10 超赞
Danielle
2025 年 4 月 27 日
满意:员工和服务,清洁度
Danielle
2025 年 4 月入住 1 晚
8/10 还可以
Sherbert
2025 年 4 月 25 日
Sherbert
2024 年 12 月入住 2 晚
10/10 超赞
Ashley
2025 年 4 月 22 日
Ashley
2025 年 4 月入住 1 晚
4/10 很差
Marisol
与家人出行
2025 年 4 月 21 日
不满意:员工和服务、服务设施、住宿条件和设施
We stayed here for 4 days and we didn’t have hot water for 3 days out of the 4. Per the hotel they couldn’t do anything or offer any assistance.
Marisol
2025 年 4 月入住 4 晚
8/10 还可以
Kellie
2025 年 4 月 21 日
满意:员工和服务,清洁度
Elevator service door was broken and
Kellie
2025 年 4 月入住 2 晚
6/10 一般
Sindy
与家人出行
2025 年 4 月 21 日
不满意:住宿条件和设施
We stayed for 5 nights without any room cleaning services. I had to keep asking for fresh towels and toilet paper. On the last night the water heater tank was malfunctioning so water in shower was not hot.
Sindy
2025 年 4 月入住 5 晚
6/10 一般
Guang
与家人出行
2025 年 4 月 21 日
不满意:住宿条件和设施,清洁度
Water were not hot for two nights we lived there. Service is not good, we requested some room services but no one showed up even we talked to the front desk - for two days.
Guang
2025 年 4 月入住 2 晚
4/10 很差
Eduardo Barcelo
与家人及幼儿出行
2025 年 4 月 20 日
Unable to sleep. A/C is automatic. The fan came on and off all night; very irritating. Not possible to have constant fan on.
Eduardo Barcelo
2025 年 4 月入住 1 晚
2/10 糟糕
Florence
与配偶出行, 商务旅客
2025 年 4 月 20 日
满意:员工和服务
不满意:住宿条件和设施
No hot water….
Florence
2025 年 4 月入住 1 晚
8/10 还可以
LuAnne
与家人出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Good
LuAnne
2025 年 4 月入住 1 晚
10/10 超赞
Hanel,Midlothian
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Hanel
2025 年 3 月入住 2 晚
6/10 一般
Ronald F.
与配偶出行, 商务旅客
2025 年 4 月 16 日
满意:服务设施,清洁度
不满意:住宿条件和设施
Broken window shade
Wouldn't go up
Called front desk phone rang over 20 times
No answer
Have stayed there several times in the past
Really going down hill