The room was nice and clean, the beds were comfortable, and it was very roomy with a microwave and refrigerator. But the toilet did not flush properly and we had a clog. It took them hours to get upstairs to fix the clog and they ended up just handing us a plunger. They never ended up properly fixing it, and that was an inconvenience because you had to flush delicately. Also, we had requested housekeeping to clean the room and they forgot. We had towels all over the place with my kids, and the beds were never made. When I called down at 6 PM when we arrived back to the room, they said housekeeping was gone for the day and there was nothing they could do for us. Once again, the rooms were nice, but the service was rather questionable.