First of all the pictures are deceiving. I would have thought that a casino attached to a hotel would be more upscale than this. Especially for the price we paid.The room was a 2 out of 5. There was a dirty and tattered rug on the floor of the bathroom. Furnishings were okay but not fancy.
There were a lot of hidden extra fees. First, the restaurant downstairs had an added automatic gratuity added to our bill just because it was a holiday. This would have been fine if we would have been told prior to ordering our meal. We would have been fine paying this. My husband requested the manager who was not very helpful. He had to pull out the light on his cell phone to show him the added gratuity in fine print on the menu. It was just 2 of us.
Next, there was a charge of $242 placed on our credit card for incidentals. That is fine, but we were told that this would be applied back to our credit card upon checkout. However, this was not the case. There was a charge of $92 taken out of this $292 for incidentals. This was not explained at checkin. The charge was for the coffee that I drank in the room. Normally coffee in the room is complimentary, but I guess this is not true for LIVE! If I would have known that I would have not drank the 4 cups of coffee. Very expensive coffee.
So, beware of your stay at LIVE, there are a lot of unexpected and hidden fees and the hotel is not that great. I think lots of money was spent on the casino area not the hotel area.