Room was comfortable and clean. Shopping and food was very convenient nearby.
Lauren
2025 年 5 月入住 2 晚
4/10 很差
Brian
与家人出行
2025 年 5 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was not cleaned. Trash was left in room, beds not made, towels not replaced and nothing cleaned. My family was in another room and it was not cleaned either. We called the front desk and all they did was drop towels off. Very disappointing that we had to clean the room, remove trash, make the beds and wipe down tables. We put the trash in the hallway and it was still there the next morning when we checked out.
Brian
2025 年 5 月入住 2 晚
4/10 很差
Glen
与家人出行, 商务旅客
2025 年 5 月 4 日
不满意:服务设施
WiFi never worked. Room was not up kept. Shower would leak out everywhere.
Glen
2025 年 5 月入住 2 晚
10/10 超赞
Jamie
2025 年 4 月 18 日
Jamie
2025 年 4 月入住 1 晚
10/10 超赞
Monica
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
The concierge was very helpful. The room and property were nice. There was a wedding at the venue so parking was sparse.
Monica
2025 年 4 月入住 1 晚
10/10 超赞
Jessica
2025 年 4 月 12 日
Jessica
2025 年 4 月入住 1 晚
10/10 超赞
Reanis
与家人及幼儿出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service was Exceptional! They attended to every request in a timely and professional manger. I will be back!
Reanis
2025 年 3 月入住 1 晚
10/10 超赞
Saeeda
2025 年 3 月 31 日
Saeeda
2025 年 3 月入住 1 晚
10/10 超赞
Brittany
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed was super comfortable and room was relaxing hotel was very beautiful, kids enjoyed the pool, the food was delicious!
Brittany
2025 年 3 月入住 2 晚
2/10 糟糕
John
2025 年 3 月 22 日
John
2025 年 3 月入住 1 晚
8/10 还可以
Jonida
与家人及幼儿出行
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location! Don’t look else in the KOP area this is the hotel you need to stay. Room was spacious so was the bathroom. My kids enjoyed the indoor pool & courtyard. The front desk staff was wonderful. Easy check-in & check-out process. Highly recommend.
Jonida
2025 年 3 月入住 1 晚
10/10 超赞
Gina
与配偶出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing service
Gina
2025 年 3 月入住 1 晚
8/10 还可以
jeffrey
2025 年 3 月 2 日
jeffrey
2025 年 3 月入住 1 晚
10/10 超赞
Kathyrine
与家人出行
2025 年 2 月 20 日
满意:清洁度、住宿条件和设施、客房舒适度
Kathyrine
2025 年 2 月入住 1 晚
2/10 糟糕
Matthew
2025 年 2 月 17 日
Matthew
2024 年 11 月入住 1 晚
10/10 超赞
Amanda L
与家人及幼儿出行, 与家人出行
2025 年 2 月 16 日
满意:住宿条件和设施,服务设施
Excellent experience
Amanda L
2025 年 2 月入住 1 晚
2/10 糟糕
Matthew
2025 年 2 月 16 日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Valentine’s Day stay gone bad
We had no power, heat or electricity from about 9:00PM until check out the next morning. Our food was also spoiled because the refrigerator didn’t seem to be working at all our entire stay. We put leftovers in Friday night and they were completely warm when we attempted to eat them Saturday (before the power went out). Were told by the person at the front desk that it was an electric company issue and we would not be refunded any money back for the night or given anything towards a future stay. Employee at the front desk was unconcerned and continued to say that it was the electric company’s fault and they were not responsible. We completely understand when things our out of your control, however why didn’t the property have a generator or acted to care when we voiced our concerns. Very disappointed with the Sheraton and will never stay at this property again.
Matthew
2025 年 2 月入住 2 晚
10/10 超赞
Lamont
与配偶出行
2025 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were clean and spacious.
Lamont
2025 年 2 月入住 1 晚
10/10 超赞
Marcia
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Marcia
2025 年 2 月入住 1 晚
10/10 超赞
Scott
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Scott
2025 年 1 月入住 2 晚
10/10 超赞
Amanda
2025 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Amanda
2025 年 1 月入住 1 晚
8/10 还可以
Tiffany,Jamison
与家人出行
2025 年 1 月 21 日
满意:员工和服务,清洁度
Overall the hotel is good. The ice machines on many floors were out of service. The ATM was also out of service. The indoor pool is small but very nice. Rooms do not include a microwave which would be an improvement.
Tiffany
2025 年 1 月入住 1 晚
10/10 超赞
Nicci
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
The size of the suite was nice.
Nicci
2025 年 1 月入住 1 晚
10/10 超赞
Shelley
团体旅客
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
The employees were very friendly and helpful. I didn't care for the long walk to the room but I survived.