The check in process was ridiculous, I was told I needed to put a credit card on file with my name not my husband even though he was staying with me. I was not given a bottle of wine I had to ask for it the next day. The room was not an upgrade even though they had a lot of vacancies. Late check out was not available either. I have come here several times given it’s a staycation spot and I live less than two miles. This was by far the worst due to the front desk.
Celeste
2025 年 5 月入住 1 晚
10/10
Clean spot, pretty quiet even though there was a party
RALPH
2025 年 5 月入住 1 晚
10/10
Very attentive staff
Amanda
2025 年 5 月入住 1 晚
10/10
I couldn’t wait to stay at this property and it didn’t disappoint. Our room was amazingly clean and the amenities were great! We were in town for a graduation and on a very busy schedule so we didn’t do much at the hotel but sleep which was a bummer because I was really looking forward to hanging by the pool. The one single downside is that we didn’t get housekeeping during our stay which is a perk I really enjoy on vacation.
Keri
2025 年 5 月入住 2 晚
10/10
Great place in Phoenix, highly recommended.
Jean
2025 年 4 月入住 2 晚
10/10
I really love this hotel. The staff is nice and welcoming. The roof top bar and Cartel Coffee shop are great places to hang out evening and morning. The room is nicely decorated in 60’s style with a very comfortable bed and nice shower.
Timothy
2025 年 5 月入住 1 晚
8/10
Very chic. Loved the look and the concept. However, for some reason my reservation was not displayed within Expedia. I called the hotel before to confirm they had my reservation including the room I paid to stay in (balcony with specific view) and I asked for an early check in. They mentioned a fee for early check in and I noted that would not be an issue. I was told I was all set. When I arrived at the time of early check in she knew nothing about my early check in and there were no rooms ready. It didn’t appear to me that she even checked. I was not given any further instructions but to come back. We left to get food and then 5 minutes later I got a text that there was a room ready. I also wasn’t given instructions for parking and had to ask for a parking pass to display in the vehicle as well as the tickets for the complimentary icicle. (They’re really tasty by the way, I had the watermelon rum punch and it was delicious). Other than that my stay was excellent. Room was clean and I loved the connection with the pool next door even though it’s a tiny pool it still had a great vibe.
Britney
2025 年 4 月入住 2 晚
10/10
Excellent stay with exceptional service! I want to shout out Carla, Louis & Trey for the VIP experience, I will return!
Jesli
2025 年 4 月入住 1 晚
10/10
Very nice vibes, and the pool/dining experience is so fun!
Malachi
2025 年 5 月入住 1 晚
6/10
Jill
2025 年 5 月入住 3 晚
2/10
Arlaena
2025 年 5 月入住 1 晚
10/10
Had a wonderful stay! They went above and beyond to help us celebrate a birthday weekend. Loved the pool area, decor of the rooms and getting a pop up on arrival! Happy Hour was sweet too.
Will
2025 年 4 月入住 3 晚
10/10
Tawana
2025 年 4 月入住 3 晚
10/10
Wonderful 5 stars
Steven
2025 年 4 月入住 5 晚
10/10
Katie Lyn
2025 年 4 月入住 2 晚
10/10
.
Timothy
2025 年 4 月入住 2 晚
10/10
Brenda
2025 年 4 月入住 1 晚
10/10
Jaida
2025 年 4 月入住 2 晚
10/10
It’s the best place for a quick low key get away
Cho Long
2025 年 4 月入住 1 晚
10/10
The decor and overall aesthetics of this property are really phenomenal. They nailed the mid-century modern with an Arizona flare perfectly. The bedding was dreamy and smelled like lavender. The pool was perfect. The bar area was great and the drinks were terrific. Will definitely be back.
Andrea
2025 年 4 月入住 2 晚
10/10
Love
Amanda
2025 年 4 月入住 4 晚
10/10
Zoie
2025 年 4 月入住 1 晚
10/10
Very cute property with fun amenities like a gas firepit at some rooms, and free drink at rooftop bar with beautiful views
Jacqueline
2025 年 4 月入住 2 晚
4/10
I had higher expectations for my stay at Rise. I had been before with no issues but this time around, I had to a suffer a long night of a hot room without air conditioning. It was so hot I couldn’t sleep the whole night. To top it off, there was no one available to help me that night until the next morning. The next morning I was told a/c folks would be working on a fix but there was no guarantee. I was offered a room but not till 1 or 2 pm. I respectfully messaged the hotel to request a partial refund but as of a week from my return, I still have not even received a response. I never even received my vip upgrades, or the promised bottle of wine even after requesting it twice. To pay so many extra “resort fees” and then to not even be dignified with an email response is incredible. Disappointed. Sigh.