This stay was embarrassingly bad. Front desk/ manager Lena is terribly over worked. Hotel is dirty and desperately in need of repair or to be torn down. Spa was conveniently closed for repairs. When requested two rooms moderately close to each other since we were traveling with another family the manager put us on to separate floors and insisted the entire hotel was sold out until August. A quick check online show this was not true at all and in fact there were multiple rooms available for that same night as well as the next.
kaleigh
2025 年 5 月入住 2 晚
2/10 糟糕
Janet
2025 年 5 月 20 日
不满意:服务设施
The room was not clean. In poor condition
Janet
2025 年 2 月入住 3 晚
8/10 还可以
Anthony
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I
Anthony
2025 年 5 月入住 2 晚
10/10 超赞
Emily
与家人及幼儿出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place for the night. Breakfast was excellent!
Emily
2025 年 5 月入住 1 晚
8/10 还可以
Peter
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean property and friendly service.
The location was convenient and close to the airport, but neighboring strip clubs made me question the safety of walking off property.
The business center and wifi didn't work.
Peter
2025 年 4 月入住 3 晚
4/10 很差
Delora
与配偶出行
2025 年 4 月 26 日
满意:员工和服务
不满意:住宿条件和设施
Overpriced hotel no blackout curtains plus bed was facing window. Door always slammed loud but breakfast was good. Plus shower very slippery. Better hotels for the price.
Delora
2025 年 4 月入住 1 晚
10/10 超赞
Kayley
团体旅客
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, easy check in, decent breakfast which was fully stocked
Kayley
2025 年 4 月入住 1 晚
10/10 超赞
YOSHIYUKI
商务旅客
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very kind. Thank you.
YOSHIYUKI
2025 年 4 月入住 1 晚
10/10 超赞
Libertad
2025 年 3 月 27 日
Libertad
2025 年 3 月入住 1 晚
10/10 超赞
Amanda
与家人出行
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the location. Great breakfast.
Amanda
2025 年 3 月入住 2 晚
10/10 超赞
Steve
2025 年 3 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Easy check-in, friendly staff, clean quiet room.
Steve
2025 年 3 月入住 1 晚
10/10 超赞
Susan
与配偶出行
2025 年 3 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Good location; close to everything.
Susan
2025 年 3 月入住 3 晚
10/10 超赞
Deron
2025 年 2 月 23 日
Deron
2025 年 2 月入住 1 晚
10/10 超赞
Teresa
2025 年 2 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice in terms of room size, bed comfort, availability of refrigerator and so forth. Standard toiletries nd hair dryer. But it is near the airport and could use some more soundproofing
Teresa
2025 年 2 月入住 1 晚
10/10 超赞
marybeth
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable bed, good breakfast, everything was clean and nice.
marybeth
2025 年 1 月入住 1 晚
10/10 超赞
Jean
与配偶出行
2025 年 2 月 7 日
Beautiful room with the basic amenities like tv, WiFi, towels, etc. Free breakfast was a real plus!
Jean
2025 年 1 月入住 4 晚
8/10 还可以
Linda
与配偶出行
2025 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Heater very noisy.
Bathroom sink slow to drain.
Outlets wont hold a plug, falls out. USB charger did not work either side of the bed.
Linda
2025 年 2 月入住 2 晚
10/10 超赞
Priscilla
与配偶出行
2025 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a great location for us and the breakfast was delicious. Staff was very friendly, room was very clean and spacious. We would definitely stay at Hampton Inn again!
Priscilla
2025 年 1 月入住 3 晚
6/10 一般
Sherin
与配偶出行
2025 年 2 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great EXCEPT the WATER was DISGUSTING. It smelled and tasted like mold. My husband and I were seriously scared to even brush our teeth with it. Thus, we brushed our teeth with bottled water and did not shower. Husband tested water in shower, it was the same as water from sink. Very disturbing.
Sherin
2024 年 10 月入住 1 晚
4/10 很差
John
2025 年 2 月 1 日
满意:清洁度
不满意:住宿条件和设施
Front desk staff sent me a text asking how my stay was going and I shared with them that the mattress in my room was completely worn out and hurting my back. The front desk staff said they had passed on feedvack to their manager and maintenance and I never heard from anyone. There was no offer to change my room or to flip the mattress or do anything. This is not what I have ever experienced at a Hampton Inn. Consider a change in management at this location.
John
2025 年 1 月入住 3 晚
6/10 一般
真实旅客
商务旅客
2025 年 1 月 19 日
满意:员工和服务,清洁度
真实旅客
2025 年 1 月入住 3 晚
4/10 很差
Courtney
2025 年 1 月 16 日
满意:住宿条件和设施
不满意:服务设施,清洁度
The room needs to be updated and thoroughly cleaned and refreshened. For a Hampton Inn, I was very disappointed. It was a completely different experience than the one I stayed in North Phoenix/Happy Valley. The outlets by the bed didn’t work. The USB on the nightstand didn’t work. The heater/fan made an awful noise. I was put in a room right by the main road & too tired to ask for another. There was a major stain on the wall behind the toilet. Like another reviewer wrote, this may as well have been a Motel 6. And the other reviewer’s report of the outlets clearly hasn’t been addressed.