Pros:
•Property whole was very clean and well maintained. •There was ongoing gardening, landscaping, and outdoor cleaning our entire visit. Everything was kept in tip-top shape.
•The pool staff was out of this world amazing, specifically Alex, who went out of his was to make us feel welcomed and taken care of and we saw him doing this for everyone he came in contact with.
•Both pools just as described and made for a great visit.
•The beds were comfortable and very nice.
•The room was clean, cool, and well maintained.
Cons:
• The man who checked us in was not friendly or helpful. He didn’t give us information on the pools, property, anything at all. We don’t expect special treatment, but he warmly welcomed the people after us and offered them waters as we were walking away. We had several interactions with this same person with the same result throughout the stay. There were also several other employees with the same attitude in every area that we went except the pool area where the staff was wonderful.