I had high expectations for this immaculate property and its services, but I was disappointed with my experience. When I inquired about the pool area hours, management informed me that it would be open until 11 PM. However, when I arrived at 8:30 PM on a Friday evening, I found the swimming area completely dark.
A maintenance worker eventually arrived and suggested that I should have known how to turn on the jacuzzi. When I asked about the pool lights, he stated there was a light available, but it turned out to be just a safety light. Unfortunately, no additional service was provided. This was especially disappointing given the property's otherwise immaculate condition.