Room was good size, clean and quite nice. Bed was extremely comfortable. However the staff was not attentive and not very helpful. No one was even at the desk when I arrived to check in. After waiting several minutes I tried to call from the exterior phone but no one answered. I went back to the front desk and waited several more minutes before someone finally came up apologizing that they had to use the restroom…. Also, when they explained they needed to take a deposit for incidentals, I asked what “incidentals” they were referring to and they could not explain it other than to say it was for parking. Please note, there is no mini bar, snack bar or room service at this hotel so $100 for incidentals seems a little steep. Upon checkout of course, I was refunded the entire amount less five dollars and some change for parking. This would have been a five star review had it not been for my experience with the staff at this location. Sad but true.