While The Scottsdale Resort and Spa, Curio Collection by Hilton is undeniably beautiful—the grounds, pool, and outdoor spaces are stunning—that’s unfortunately where the positives end.
From the start, I was surprised by hidden fees that weren’t disclosed up front. Access to the sauna and steam room is $40 per person—a detail not mentioned on the website until after you’ve made your reservation. Self-parking is $45 per day, and the speakeasy is reservation-only, which wasn’t clearly communicated anywhere.
Service was another letdown. The pool bar staff blatantly ignored me—I didn’t “look” like their usual guest, which was both uncomfortable and unacceptable. Adding to the confusion, the bar accepts Apple Pay, but the front desk does not. Why is there inconsistency in payment options at the same property?
Additionally, amenities were lacking. The Social Boardroom with the pool table was locked at 10 a.m. and only open Monday to Friday from 5 p.m. to midnight—not exactly convenient for a relaxing stay. No microwave in the room either, which is a basic expectation in this price range.
The staff were polite and apologetic, but not actually helpful in resolving issues. If you’re looking for a relaxing, all-inclusive-feel getaway where you can truly unwind after paying upfront—this isn’t it. Be prepared to pay extra for everything and to be reminded often that you’re still on the clock for your vacation.