“What makes a hotel? Does a building make a hotel? Or is it the staff, service, efficiency, helpfulness, willingness to serve and to help. The hotel was reasonably clean, good and attractive in appearance, and a reasonably priced restaurant with good food.But I would argue that it is the staff that makes a hotel — a staff that ensures the comfort of its guests, a staff that surprises its guests with good treatment any that helps its guests accomplish their purpose during their stay. In this……
