The property has its charms. The spa isn’t large, but the staff are great in particular, Hai and Trang . In terms of the front desk we are very grateful for the help we received from Quoc. The floors in our rooms weren’t very clean, nor were the floors on our entire floor, leading to our room and elevator. The staff in the restaurant are friendly. We had difficulty with one person who didn’t quite seem to believe that my daughter was under the age of 11 for the buffet. So that led to frustration. The next day, just to eliminate any issues, I showed our waitress her passport. Felt sort of demeaning to have to resort to that. We were at the main pool often and thought it would be nice if we could have had poolside service. Overall it was a nice stay. The balcony is a nice touch, especially to dry off wet clothing and the night market right across the street is nice to take a stroll, shop and eat.