1. Staff are kind, friendly and willing to solve the problem and help.
2. There are multiple choices on breakfast. The taste is good. (However, the staff is not easy to handle the situation when peak time is coming. Many customers just enter the restaurant without telling the room number. Also, people just tell the room number that can have a breakfast. But the staff didn’t confirm the identification that who is the room owner, how did they know whether the customer is having breakfast or not, and how did they know the customers is not passengers?)
3. The dining restaurant in hotel, food is not good enough.
4. There is spa service. But not in the
Kai Hung
2022 年 6 月入住 3 晚
10/10 超赞
Chih Chi
团体旅客
2020 年 6 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
太好了
Chih Chi
2020 年 6 月入住 3 晚
10/10 超赞
Chih Chi
2020 年 6 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常好
Chih Chi
2020 年 6 月入住 3 晚
10/10 超赞
真实旅客
2018 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 12 月入住 3 晚
8/10 还可以
Andy Ka Yan
2025 年 4 月 12 日
Andy Ka Yan
2025 年 4 月入住 2 晚
10/10 超赞
SON
与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay here. The hotel is beautiful and it's right next to the beach. What else can you ask for? Breakfast was delicious with so many varieties from Western to several Asian countries. The hotel is near the local attractions and transportation to the area attractions are free. They also provide free airport transport. We recommend this hotel and would come back again next visit.
Absolutely wonderful stay. Great buffet breakfast, very helpful and friendly staff, good proximity and location, amazing amenities, close to a beautiful beach and the room was very spacious and always kept to a high standard
Chelsea
2025 年 3 月入住 3 晚
10/10 超赞
Alistair
2025 年 3 月 3 日
Alistair
2025 年 2 月入住 4 晚
10/10 超赞
Enkhbayar
与家人出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great vacation for our family. Thank you
Enkhbayar
2025 年 2 月入住 8 晚
10/10 超赞
alina
与配偶出行
2025 年 2 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spiaggia bella,il mare poco mosso
alina
2025 年 2 月入住 3 晚
8/10 还可以
Shoichi
团体旅客
2025 年 2 月 15 日
满意:清洁度、服务设施、住宿条件和设施
I am writing to provide feedback on my recent stay at your hotel.
While I was disappointed that the early check-in included in my booking was not honored and I was informed of the standard check-in time, I was pleased with the late check-out arrangement.
The airport transfer service was very convenient. I also enjoyed the hotel's facilities, such as the night safari and casino, which were perfect for adults. Overall, I am satisfied with my stay at your hotel.
Thank you for your hospitality.
Shoichi
2025 年 2 月入住 1 晚
10/10 超赞
Sanghyuk
2025 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
푸꾸옥 두번째 방문에 선택한 숙소였는데, 문제점을 찾기가 어려울 정도로 만족한 곳이었습니다.
1. 일단 그랜드월드와 언제든지 편하게 오고 갈 수 있는 버기카가 있다는 점부터 너무 마음에 들었습니다.
2. 숙소는 물론 로비와 식당 등 대부분의 장소가 청결하게 잘 관리가 되고 있는 점도 좋았고요.
3. 수영장은 어린이를 위한 수영장 및 버블파티가 있다는 점도 좋았습니다. 특히 프라이빗 비치가 있다는 점이 너무 만족스러웠습니다.
4. 식당 가격도 적당했습니다.
5. 직원들과의 소통도 영어로 편하게 할 수 있었고, 궁금한점이나 요청사항에 대해서는 빠르게 피드백 받을 수 있었습니다.
6. 1층에 있는 편의점도 작지만 잘 이용했고요.
굳이 한가지 불편한점을 꼽으라면 물병이 플라스틱이 아닌 유리병으로 제공된다는 점인데 이 역시도 이유가 있을 것으로 생각해서 단점이라고 말하긴 어렵겠네요. 다만 유리병이기 때문에 밖에 나가서 마시긴 어려웠습니다. 특히 수영장이나 해변에서도요. 하지만 전반적으로는 매우매우 만족한 숙소였고, 다음에 또 방문할 생각도 있습니다.