Overall quite nice. Just the reception seems to be understaff - during our check in (Friday around 1pm) there is only one staff at the reception who has to handle the check in, another guest complaining on their room and the calls from guests room. I have been waiting for 30 mins for the whole process (the staff is very polite and keep saying sorry during the process as our check in keep being interrupted)
Similiar situation happened during our check out. Other than that, everything is very nice. The gym is very well-equipped. Close to the beach
Pui Yee
2024 年 2 月入住 2 晚
8/10 还可以
KA FAI
2022 年 12 月 18 日
KA FAI
10/10 超赞
真实旅客
与家人出行
2020 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
Good hotel with good service. On the more quiet side of Patong. Easy to get to the beach. Over all good experience.
Very ordinary standard, but clean. Only small selection of breakfast, room is small, washroom with only shower feeling very economical. Staffs are friendly and willing to help. We did not get our room refreshed until we asked for replacement of towels. Will prefer to try other accommodations next time.
Lun Lawrence
2019 年 12 月入住 3 晚
10/10 超赞
真实旅客
2019 年 9 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
這個價錢,非常超值。
真实旅客
2019 年 9 月入住 3 晚
8/10 还可以
Sun
与配偶出行
2019 年 9 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room is nice. Staff are polite. The bathroom facility should have checked regularly.
Sun
2019 年 8 月入住 2 晚
8/10 还可以
Wesley
与配偶出行
2019 年 9 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel, being quite newly built, is quite modern and makes use of fancy switches. Rooms are clean and comfy. Nice and simple buffet breakfast was very handy for a lazy holiday. It's about 20 mins walk from the shopping mall Junceylon, but there are plenty of choices of eatery everywhere. The two minor issues I had was that the room was not as soundproof as we would have like, we can hear the muffled noise from next door and the corridor, which obviously is not ideal consider Patong is center of nightlife there are bound to be some people coming in at early hours, being a bit noisy. The second being that somehow the toilet door open into the toilet itself, getting in the way of the sink. Overall it was a really enjoyable stay.
Wesley
2019 年 8 月入住 5 晚
10/10 超赞
Grégory
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parfait
Grégory
2025 年 4 月入住 20 晚
10/10 超赞
Ireneusz
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Ok
Ireneusz
2025 年 4 月入住 13 晚
8/10 还可以
Nima
与家人出行
2025 年 5 月 14 日
满意:员工和服务、服务设施、住宿条件和设施
Outside the hotel was so dirty and you can smell sewage and they doing maintenance in the lobby.
Nima
2025 年 4 月入住 2 晚
10/10 超赞
Paul Gregory
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What makes the zenseana is the friendly lobby staff they are so great. Very eco friendly stay. I enjoyed it and the prayers in the early hours were not a bother
Paul Gregory
2025 年 5 月入住 7 晚
10/10 超赞
Costantino Artino
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel molto bello e comodo, Si può andare in spiaggia a piedi e ci sono molti ristoranti vicino
Costantino Artino
2025 年 4 月入住 7 晚
8/10 还可以
Sohrab
2025 年 5 月 1 日
满意:员工和服务,清洁度
Wifi
Sohrab
2025 年 4 月入住 10 晚
10/10 超赞
Maxence Jacques
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Un personnel remarquable, toujours souriant et accueillant
Maxence Jacques
2025 年 4 月入住 22 晚
8/10 还可以
Karl,Pittsburg
与家人出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very polite and helpful staff. Property is quite nice, the breakfast is excellent and the dining restaurant is very good. We did have a discrepancy between the booking of some family details (number of guests in room and number of breakfasts), but this was resolved after talking with the Expedia VIP line and three times with reception staff. Should have been unnecessary. Also had an issue with the coffee makers that was never resolved, and also kept getting too few towels delivered to the room on the daily. Small issue, but again should not be necessary. I would stay again, good value for money from a pleasantly staffed location.
Karl
2025 年 4 月入住 9 晚
10/10 超赞
Shachida
2025 年 4 月 16 日
Shachida
2025 年 4 月入住 8 晚
10/10 超赞
Grant
与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an excellent stay at Zenseana and the entire Staff made us feel very welcome there!
Grant
2025 年 4 月入住 5 晚
10/10 超赞
Harrison,Colchester
团体旅客
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was incredible, great value.
Harrison
2025 年 4 月入住 4 晚
10/10 超赞
Andrew,St Helens
与家人出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely clean hotel with a great rooftop pool and bar. Ideal location as only a 5 minute walk the the beach and 20 minute walk to the infamous Bangla Road.
The staff are probably the nicest of any hotel we’ve stayed in over the last 25 years. From reception to concierge, housekeeping to bar / cafe, they are such lovely warm and friendly people.
Andrew
2025 年 4 月入住 3 晚
8/10 还可以
Crystal
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Kh from pool was an awesome bartender
Crystal
8/10 还可以
Crystal
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Kinda hem from
Crystal
2025 年 3 月入住 5 晚
8/10 还可以
Jacqueline Anne
与配偶出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the Zenseana are tremendous. I have to say the best of any hotel Ihave stayed. The hotel is modern and clean, in a great location. Breakfast was fresh and tasty and Nut and Nook always a delight to see.
The room we had was tired and in need of an upgrade, facing the central courtyard above the breakfast room. Due to this there was some disturbance from circa 6am. This noise transfer was nothing compared to the disturbance we had from the hallway and connecting room. People walking past after coming in at 2/3am talking loudly then subsequently making a noise in their rooms woke us every night. Twice i had to go out ànd ask people to be quiet. The sound proofing was terrible, i also felt security should be asking guests to be more respectful however the Thai people are too nice to do this.
Patong is party city and this hotel is a great location for this. If you value your sleep maybe not for you.