I requested a room away from elevators when I booked, and when I got to my room it was immediately within 3 steps from the elevator. And of course, screaming kids waiting for elevator. Luckily they had a different room for me to move to.
Due to being pet friendly site, I was awoken by barking dogs in other rooms every morning starting around 7am, every day of my 6 day stay.
My new room did not have a working phone nor working alarm clock and the electrical socket by table and chairs also didn't work.
Food was good, site was clean, bartender by arcade was great, room was clean, kids weren't allowed in hot tub yet often were in it playing.
I received no response from their website contact page when I sent enquiries prior to my arrival. I also wasn't asked how my visit was when I checked out.
Concierge booked us Dolly Parton Stampede tickets at a discount (if we participated in timeshare presentation) but didn't tell us to show up an hour early for all the preshow activities at venue.