Pros-Conveniently located, relatively quiet
Cons-Wi-fi was down the majority of our stay, 1 of our rooms had a used washcloth hanging in the shower, pillows had a slight unpleasant odor to them and the pool and hot tub were unavailable for the duration of our stay.
Karin
2025 年 4 月入住 2 晚
10/10 超赞
Jill
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
The room was very clean. Will be back for sure.
Thank you for your hospitality 🤗
Jill
2025 年 4 月入住 1 晚
2/10 糟糕
Patricia
与家人出行
2025 年 3 月 22 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
This property was the most expensive on the market. We booked anyway for the convenience of the pool. It was shut down and has been for awhile. No mention of this was made until you walk into the hotel.
The comforter had the remains of someone’s dinner on them. There was garbage behind the tv stand The room hasn’t been deep cleaned this year. Super dirty. The tub was stained and the water dripped all night. Don’t date your money on this place. When I asked for a discount to bring the price down 50$ to comparable properties I was told that 25$ was the best Expedia can do.
Patricia
2025 年 3 月入住 1 晚
10/10 超赞
Joseph
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Advertised pool and hot tub closed. Disappointed because temperatures were sub zero and I have traveled long to get there.
Joseph
2025 年 2 月入住 1 晚
8/10 还可以
Shayna
与家人出行
2025 年 3 月 11 日
满意:清洁度
不满意:员工和服务
Shayna
2025 年 3 月入住 1 晚
4/10 很差
Brady
2025 年 3 月 9 日
不满意:住宿条件和设施,清洁度
Brady
2025 年 2 月入住 1 晚
8/10 还可以
Theresa
带宠物出行, 商务旅客
2025 年 3 月 2 日
满意:住宿条件和设施,清洁度
不满意:服务设施
This is a great hotel is you are just looking for a place to crash for the night. The kitchen has limited hours and there seems to be few staff on site especially in the morning. I’ve stayed twice now and will stay again when I travel thru again.
Theresa
2025 年 2 月入住 1 晚
8/10 还可以
Michael
与配偶出行
2025 年 2 月 28 日
满意:清洁度
不满意:员工和服务
HOT TUB WAS BROKEN AND THE REAR DOORS DID NOT OPEN WITH ROOM KEY. DESK STAFF NOT OVERLY HELPFUL
Michael
2025 年 2 月入住 1 晚
6/10 一般
CHARLES
2025 年 2 月 28 日
满意:员工和服务,清洁度
CHARLES
2025 年 2 月入住 1 晚
10/10 超赞
Jadian
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Nice stay! Easy access!
Jadian
2025 年 2 月入住 2 晚
10/10 超赞
Cathy
与家人出行
2025 年 2 月 22 日
Located on the Main Street through town, but our room was quiet. Staff was friendly and helpful.
Cathy
2025 年 2 月入住 1 晚
2/10 糟糕
Jeffrey,Rock Springs
与家人出行
2025 年 2 月 17 日
不满意:员工和服务
My grandsons and I went to Pinedale the night before a planned trip to White Pine just so we could enjoy the pool. It turns out the pool was closed but we were not told at check in, there was just a sign on the door. We tried to watch a movie on the tv and it kept freezing. There was supposed to be breakfast until 9:30 but the doors were closed and locked. My grandson bought a pop from the vending machine and the soda was hot. The room was clean and warm. Lesson learned: before I book on Expedia I will call the property to be sure the things that are important to me for our stay are actually available. We were very disappointed.
Jeffrey
2025 年 2 月入住 1 晚
6/10 一般
Brandon
2025 年 2 月 16 日
不满意:清洁度、员工和服务、客房舒适度
Bait and switch
Nothing was working. Hot tub was closed. Pool was closed. No fitness facility like advertised. Hotels.com did nothing to help and awful customer service. This review is equally for hotels.com as it is this hotel.
Brandon
2025 年 2 月入住 1 晚
4/10 很差
Mark
2025 年 2 月 9 日
不满意:员工和服务、服务设施、住宿条件和设施
I stayed there for 4 nights and not once did maid service come.
Mark
2025 年 2 月入住 4 晚
8/10 还可以
Grace
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Grace
2025 年 1 月入住 1 晚
2/10 糟糕
Michael
团体旅客
2025 年 2 月 2 日
不满意:服务设施
The room wasn’t the cleanest. Toilet and area around was a bit sketchy. Water or something else had dried around the sink. Not happy with this hotel as the pool and hot tub are closed. The attendant at the desk couldn’t give us a reason other than they are out of order. It appeared everything was working. In fact, the sign on the door said the door was out of order and the desk attendant admitted that the door was fine. The pool and hot tub were out of order. 😟
Michael
2025 年 1 月入住 2 晚
6/10 一般
Marynell
团体旅客
2025 年 2 月 2 日
满意:清洁度
不满意:住宿条件和设施,服务设施
1st room heater not working.....COLD.
Given a different room. 2 small bath towels
Hair dryer didn't work.
No breakfast. No front desk person for a.m. check out.
Marynell
2025 年 1 月入住 1 晚
8/10 还可以
Theresa
商务旅客
2025 年 1 月 28 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The kitchen staff person was not helpful. She told me there was only one person trained on the front desk and he didn’t come in till 2pm. Not very acceptable
Theresa
2025 年 1 月入住 1 晚
10/10 超赞
Jessica
与配偶出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room wasn't ready to check into quite yet upon arrival. The thoughtful supervisor upgraded us to a suite! Very cool! We'll be back.
Jessica
2025 年 1 月入住 1 晚
6/10 一般
Amanda
与家人出行
2025 年 1 月 20 日
满意:员工和服务
Amanda
2025 年 1 月入住 1 晚
6/10 一般
Jack
与配偶出行
2025 年 1 月 20 日
满意:清洁度
不满意:服务设施,员工和服务
It met our needs however hotel/desk staff unavailable in person until 200 pm. Restaurant breakfast staff assisted with hotel needs. Desk phone rang constantly. Add a voice mail to call back at 200 perhaps??? Dog poo on snow by doors. Ice machine on 2nd floor broken. Free breakfast not great.
Jack
2025 年 1 月入住 3 晚
10/10 超赞
Ethan
2025 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is amazing from the pool area, to the food, they even have a liquor license! I will definitely be stopping back on my next trip to jackson hole !