McKays is not so much a hotel as a pub complex with rooms. Our room was excellent, quite newly decorated with a great bed and a good TV. It did overlook the compressors for the pub equipment in the yard so if it's warm and you want the window open it's a bit loud. Otherwise the room was great, bathroom and shower were excellent. There is a very small car park so don't rely on getting your car in, and on-street parking nearby is difficult. There are public car parks nearby which are free from 6pm to 8am. Location is really excellent, right in the centre of Pitlochry. Staff didn't seem terribly happy. There is a residents entrance which gets you out towards the back of the place and the car park but there's some sort of drain which means you're always stepping over a trickle of foul-looking liquid as you enter or leave. A rubber link mat might sort that. McKays is a complex of bar/restaurant, ice cream stand, fish and chip shop and there's a townhouse across the road, so it's not quite a small family run business. The above sounds overly negative but to summarise, our room was excellent, some issues were sorted very quickly, and the central location is hard to beat. Car parking would be the only deal breaker in terms of our returning.