Very good experience, and the property is really quiet.
Shuyang
2023 年 8 月入住 1 晚
8/10 还可以
Michael
与配偶出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Local to all we wanted to see and do.
Michael
2025 年 5 月入住 2 晚
6/10 一般
Rockwell
与配偶出行
2025 年 5 月 27 日
满意:住宿条件和设施,服务设施
Great location for our venue. On block from the event. Room was very small for the price. Our stay was short so we did not get a chance to go to a ball game and venture out to enjoy some of the architecture.
Rockwell
2025 年 5 月入住 2 晚
10/10 超赞
alexandre
团体旅客
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Great location. Clean.
alexandre
2025 年 5 月入住 3 晚
4/10 很差
Kody
与配偶出行
2025 年 5 月 26 日
满意:住宿条件和设施
不满意:清洁度
Hotel was very nice upon entering. They had a coffee shop, a bar on the first floor, a bar on the roof top that wasn’t open, and a restaurant. It appeared very clean on our arrival. We looked through the bed and found not 1 but 2 bedbugs! We called down and to the front desk and was moved rooms. Our second room appeared to be fine and had no bites in the morning.
Kody
2025 年 5 月入住 1 晚
8/10 还可以
Juan Carlos
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La habitación estaba muy bien. Hacen la cama día de por medio pero cambian toallas todos los días. Excelente ubicación para acceder a pie a sitios de interés en el downtown. No utilizamos el restaurante del hotel. Hay opciones de desayuno cerca
Juan Carlos
2025 年 5 月入住 3 晚
10/10 超赞
James
与家人出行
2025 年 5 月 26 日
满意:住宿条件和设施,清洁度
Quiet. Good downtown location. Parking next door.
James
2025 年 5 月入住 2 晚
8/10 还可以
John
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Good location! Clean hotel, friendly staff.
John
2025 年 5 月入住 1 晚
8/10 还可以
Jenise
2025 年 5 月 18 日
满意:住宿条件和设施,员工和服务
We had a few bugs in our bathroom, and the fridge was not the cleanest - however we did enjoy our stay
Jenise
2025 年 5 月入住 2 晚
10/10 超赞
Carrie
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing unique it is under construction at my time of visit
Carrie
2025 年 4 月入住 1 晚
10/10 超赞
Robert
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Quick check in and friendly staff
Robert
2025 年 5 月入住 1 晚
8/10 还可以
Dale
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Good value
Dale
2025 年 5 月入住 1 晚
8/10 还可以
Chelsea
与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Overall we enjoyed our stay but there were some hiccups.
We arrived very early and had the front desk hold our bags. I was disappointed to see that they just had them next to the front desk. There was no room to ensure the security of our bags.
Our room had a very musty smell when we checked in. I called front desk and he switched us to another room very quickly however the layout was different & smaller so I believe we overpaid on what we ultimately got.
It was a nice touch that they have a coffee bar with espresso machine in the lobby however the front desk staff does not know how to make coffee. I received the worst latte known to man.
The rooftop terrace is small but a nice touch. We enjoyed our terrible coffee up there ha! It was closed for an event 1 of our 2 nights.
I was charged $17 for a glass of truly yellow, old wine at the bar and the glass was covered in lipstick. I didn't get an itemized receipt which I found suspicious. No way of knowing if $17 was correct.
We had an easy time walking to some pre-planned things but otherwise it is not a very nice part of town. Lots of broken glass, homeless people, etc. We got coffee at Gasoline Street nearby. Otherwise selection of food is more towards the strip district and other parts of town.
The beds were very comfortable and the water pressure is great but no overhead lighting in the shower was odd.
Also there are random steps in the hall. Not great for using the baggage carts to get to your room.
Chelsea
2025 年 5 月入住 2 晚
10/10 超赞
Mallory
与家人出行, 商务旅客
2025 年 5 月 8 日
满意:清洁度、服务设施、住宿条件和设施
The hotel overall was a very good stay. The rooms felt clean and neat. The amenities were all in good working condition.
Mallory
2025 年 5 月入住 2 晚
4/10 很差
Rongxiang,san jose
2025 年 5 月 7 日
不满意:住宿条件和设施,清洁度
Stayed three nights, and got bug bites during the nights. Didn’t realize it was bed bug until the early morning before I checked out, I saw a bed bug on the white bed sheet and I squeezed it and it became red and black on the white bed sheet. Now I am worried I brought bed bugs home :(
Rongxiang
2025 年 5 月入住 3 晚
6/10 一般
susan
与家人出行
2025 年 5 月 7 日
满意:员工和服务
Staff friendly and responsive. However, housekeeping services were understaffed and underperformed; room itself showed shower mold, missing hooks in bathroom, missing TV remote in room. And NOT an inexpensive hotel.
susan
2025 年 5 月入住 3 晚
6/10 一般
David,Petaluma
商务旅客
2025 年 5 月 7 日
满意:住宿条件和设施
不满意:员工和服务
Nice hotel vibe, with cool design touches here and there… But rooms are smallish and many (like mine) with barely any natural light (only a narrow and dark utility patio). I did found very petty that they charged me $3 each day for a small water bottle needed to fill my coffee machine, while skipping a day of cleaning with no excuse or trade other than a letter of apology. Lobby also charges almost $5 for welcome coffee.
David
2025 年 5 月入住 3 晚
4/10 很差
susan
与家人出行
2025 年 5 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
Our room had mold in the shower. It needs to be steam cleaned. Our room smelled musty and mildewy. The flat sheet was not fitted to the bed and was not large enough to cover the mattress pad which is likely not cleaned regularly. Same with the comforter cover.
Our check in was very late but staff were amazing. We valet’s our car and valets were amazing.
Our room was never cleaned. But again, staff rose to the occasion and provided towels.
susan
2025 年 5 月入住 3 晚
10/10 超赞
Tameka
2025 年 5 月 1 日
Tameka
2025 年 4 月入住 1 晚
8/10 还可以
Adam
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Adam
2025 年 4 月入住 1 晚
10/10 超赞
Michelle
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable and convenient
Michelle
2025 年 4 月入住 1 晚
10/10 超赞
Amy
2025 年 4 月 28 日
满意:清洁度
Amy
2025 年 4 月入住 3 晚
10/10 超赞
Sonya
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An intimate hotel close to everything!
Sonya
2025 年 2 月入住 3 晚
2/10 糟糕
Tara
与配偶出行
2025 年 4 月 27 日
满意:住宿条件和设施
不满意:清洁度、员工和服务、服务设施
Room floor was dirty with unknown white stains, pet hair from a previous guest stay. No toiletries provided. Staff was room when I called the hotel (woman). Staff was on her phone on check in. We were put in a 300 square foot room that felt like a closet. For $250 a night this is not worth it. In the hallways of 7th floor, dirty bedsheets and trash containers were not timed or picked up for at least 12 hours we were there. They just sat in piles in the hallway outside two different coridoors. Infectious disease risk, bacteria, viruses potential and the breakfast was way overpriced for bacon eggs and some toast. We’re never staying at this establishment every again and I don’t like Hilton now for the poor conditions/ negative experience here.