Dear Vrbo,
We recently had the opportunity to stay in a home in Monroeville for a family event. The home was beautifully renovated, and it was evident that a lot of work had been put into making it very nice. However, we do have a few complaints that we believe should be addressed.
Firstly, although the home was advertised to sleep 10 people, there were not enough supplies for this number of guests. We found the kitchen lacking in pots, pans, bowls, silverware and other necessary supplies. Additionally, there was no toaster, which we had to go out and purchase because we had children with us. The towels were very thin and low quality.
A significant issue was the lack of a washer and dryer, despite this being advertised as an amenity. When we messaged the owner, they informed us that it should not have been listed, but this left us unable to wash any towels or clothes for the duration of our three-day stay.
Moreover, many parts of the home seemed not ready for rental. While the interior will likely be beautiful once complete, it was not ready at the time of our stay. The exterior was not aesthetically pleasing, and we had to sweep the area ourselves.
Given these issues, we do not feel that this home was up to the standard we have come to expect from Vrbo rentals, especially considering the price we paid. We would not recommend this home in its current state.
Sincerely,
The Boyles
[Your Name]
