They take your money and you can't even stay there
Kenneth
2023 年 10 月入住 4 晚
2/10 糟糕
Frank
与家人出行
2023 年 10 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was abandoned and I flew to Pittsburgh with my son for a Steelers game to find that we had no where to stay , I blame Expedia since they are who I went through for this tragedy, they have also done nothing to help or rectify us being stranded in a city that I did not know for two days !!
Frank
2023 年 10 月入住 2 晚
2/10 糟糕
Marc
2023 年 10 月 10 日
Marc
2023 年 10 月入住 1 晚
6/10 一般
sherry
2023 年 10 月 10 日
满意:员工和服务
sherry
2023 年 10 月入住 2 晚
2/10 糟糕
Nathalie
团体旅客
2023 年 10 月 9 日
不满意:服务设施
The hotel was closed... we had to pay 4 times the price we were suppose to pay in order to find a room in a hotel... they were all full... Instead of approx. US$300, I had to pay approx. US$1200. And I was not the only one with this problem... at least 15 cars arrived in the parking while I was there. REALLY NOT HAPPY ! You should reimburse the difference we paid vs the amount we were suppose to pay.
Nathalie
2023 年 10 月入住 2 晚
2/10 糟糕
Amber
2023 年 10 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施
Amber
2023 年 10 月入住 2 晚
6/10 一般
Dora
商务旅客
2023 年 10 月 8 日
不满意:清洁度
Microwave was dirty and had dirty glass bowls placed inside. After brining it to the front desk staffs attention twice; at the time of checkout they stated (day shift) they cleaned it themselves and took videos. It wasn't worth the argument but I will say that if I'm in the area I most likely will not be staying at this property again.
Dora
2023 年 10 月入住 1 晚
2/10 糟糕
Judy
2023 年 10 月 8 日
Judy
2023 年 10 月入住 1 晚
2/10 糟糕
Clay
2023 年 10 月 7 日
Clay
2023 年 10 月入住 1 晚
2/10 糟糕
Muhammad
2023 年 10 月 4 日
Muhammad
2023 年 10 月入住 1 晚
2/10 糟糕
Sahaii
2023 年 6 月 5 日
不满意:清洁度、员工和服务、住宿条件和设施
No comment
Sahaii
10/10 超赞
AMY
与家人出行
2023 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in! Cookies are always a nice touch!
AMY
2023 年 4 月入住 1 晚
2/10 糟糕
Michael
2023 年 1 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2022 年 12 月入住 2 晚
2/10 糟糕
Keishawn
2023 年 1 月 7 日
Keishawn
2022 年 12 月入住 1 晚
2/10 糟糕
Daniel
2023 年 1 月 4 日
Daniel
2/10 糟糕
lucia
团体旅客
2023 年 1 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
THIEVES, they will ask for a security deposit cash and tell you they will return it when you check out. They refuse to give you the hotel key until you give them cash even if you pre-paid. I had been driving all day and was tired so I went ahead and gave them cash. The next day came and I went to the front desk to check out and get my money back, however, they are never present at the front desk so you better not have a schedule you need to stick to because you may need to wait all day for them to return. I had a tight schedule I needed to follow so just left the key in the check out basket and assumed that I could call later to have it situated, but they never answer the phone. I called for 3 days straight and their number just takes you back to the main menu continuously, so I'm out 50$. The staff are impossible to get a hold of and extremely unprofessional.
lucia
2/10 糟糕
Kourtney
商务旅客
2023 年 1 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This hotel is closed for business!!!!
This hotel is closed down!!!!!!! You wasted my time , energy, and ruined my plan for a place to stay while working. Everywhere else was either full or way too expensive at last minute and I had to sleep in my car!
Kourtney
2022 年 12 月入住 2 晚
2/10 糟糕
Sue
与家人出行
2023 年 1 月 2 日
The property was closed for business when we arrived, then we had to go through Expedia to try to get a refund. Not the best start to the new year.
Sue
2/10 糟糕
Woodrow
商务旅客
2023 年 1 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abandon property
The only thong worse than the hotel itself is Hotels.com
Woodrow
2022 年 12 月入住 1 晚
2/10 糟糕
John
2023 年 1 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
John
2022 年 12 月入住 1 晚
10/10 超赞
Xochilth
2022 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Xochilth
2022 年 12 月入住 4 晚
4/10 很差
Mario
商务旅客
2022 年 12 月 26 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Condition of the hotel is poor - looks and feel like they stop investing and doing any maintenance a long time ago. Toilet kept flushing all night and my 2nd day there was no hot water so I was not able to take a shower. In the lobby and room a lot of things are broken and doesn't feel clean. Staff are not very friendly or motivated but I cannot blame them.
Only plus point is the location and easy drive to down-town Pittsburgh.
I will not recommend this hotel to anyone.