The check in was easy enough, I had a room on the 2nd floor and the ELEVATOR WAS OUT OF ORDER FOR THE ENTIRE STAY, i AM 64 YO, iT WAS A HUFF TO GET UP THERE. The stairwells were dirty and the railings sticky
The ice machine was out of order for the entire visit
The Parking garage under the hotel was not open the entire visit forcing us to park across the street in a GRAVEL PARKING LOT.
The Towels and Wash cloths were akin to sand paper
Very Rough and stained, I tried to stop by the front desk a few times but NO ONE Was ever there, even during there posted hours
While the in room refrigerator worked it was so loud I was forced to unplug it to get a good nights sleep
There we 2 TINY Bars of Soap and 2 Ketchup sized packet of Shampoo hard to shower with. BUT was made easier because it took at least 15 Minutes to get LUKE WARM WATER.
I stayed at this place because it was close to my elderly father who had just come out of the hospital and i wanted to be close to him in case an emergency came up, Thank G-D it did not.
I could tell you about the ants running onto my bed monday night finally forcing me to leave and drive back home at
2AM but I am sure this is enough for you to digest.
I will be happy to elaborate on a phone call.
As a leader in online Hotel reservations i think you bear some responsibility, A property in such disrepair should not be available on you site.
I would like a FULL REFUND 359.40 for this horrific
experience please consider my request
