“I had a wonderful experience at this hotel. I stayed two nights at this hotel and had dinner at the hotel restaurant on the first night. The restaurant had a great atmosphere, the employees had great smiles and service, and the food was delicious. On the second day, I had trouble finding a taxi to go to a restaurant in the next city due to the rainy weather, but to my surprise, the hotel staff gave me a lift to the restaurant. I tried to pay a tip, but he didn't take it. It was an impressed and……