I was extremely unhappy with this stay! I actually feel I deserve a credit back. The woman Sam I believe her name was, was so lovely checking us in. But once in our room we noticed many things wrong. A banging in the wall that did not stop all night, we had no hot water, the pool was full of a team playing games.
The breakfast food was horrible. Worst experience ever.
I would request a full refund.
Jessica
2025 年 3 月入住 1 晚
10/10 超赞
Hanna
与配偶出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it! Amazing amenities as well. Staff was also helpful & polite .
Hanna
2025 年 3 月入住 1 晚
10/10 超赞
Katie
2025 年 3 月 21 日
Katie
2025 年 3 月入住 1 晚
10/10 超赞
Bratish,Edison
与家人出行
2025 年 3 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel on way to Montreal or Quebec
Bratish
2025 年 3 月入住 1 晚
10/10 超赞
Hugo
2025 年 3 月 14 日
Hugo
2025 年 3 月入住 2 晚
10/10 超赞
Stephanie
与家人出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only things didn't like was that the TVs were old and I couldn't stream my own streaming services. I also think that there should be adult swimming hours for a.m. and p.m..
Stephanie
2025 年 3 月入住 1 晚
8/10 还可以
Nadine
与家人及幼儿出行, 团体旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not super clean…especially the bathroom. Otherwise, it’s a great place to stay with kids and keep them busy. We’ll come back!
Nadine
2025 年 3 月入住 2 晚
10/10 超赞
kenneth
2025 年 3 月 10 日
kenneth
2025 年 3 月入住 1 晚
8/10 还可以
Melanie
与家人出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I recommend this hotel. Good localisation, clean and very good breakfast.
Melanie
2025 年 3 月入住 1 晚
10/10 超赞
Melissa
与家人出行
2025 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pool and pool area is well kept. Stayed the night with my granddaughter. After swimming we ate at the 99 which is attached. Breakfast had many options and the pancakes are a hit!
Melissa
2025 年 3 月入住 1 晚
10/10 超赞
Maurice
与家人出行
2025 年 3 月 7 日
Très bon emplacement
Maurice
2025 年 3 月入住 2 晚
10/10 超赞
Maria
2025 年 3 月 7 日
All in all good
Maria
2024 年 11 月入住 1 晚
10/10 超赞
Janet
与配偶出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were in town for several days for a family event and the property and the location totally fit our needs. It is very accessible to much in the area and very close to SUNY. The staff was really deserving of commendation. To a person - those working at the front desk and in the breakfast room, and housekeeping were incredibly welcoming, cheerful, responsive and helpful, seemingly able to anticipate needs and address them. Notable was Marlou, the staff person working in the breakfast area. We were there at very busy times and also quieter times but she was always singlehandedly and cheerfully running around to be sure everything was well stocked and fresh. We were sure to tip her and to thank her personally for her incredibly hard work and professionalism.
Janet
2025 年 2 月入住 4 晚
8/10 还可以
DEBBIE
2025 年 3 月 2 日
满意:清洁度
DEBBIE
2025 年 2 月入住 1 晚
10/10 超赞
John
2025 年 3 月 1 日
John
2025 年 2 月入住 1 晚
10/10 超赞
Joshua
2025 年 3 月 1 日
Joshua
2025 年 2 月入住 2 晚
8/10 还可以
AJA
与配偶出行, 商务旅客
2025 年 2 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Stay here everytime Im in Plattsburgh on business. Grounds & interior are decent, convenient and make for an easy stay. FD Admin team is clearly bias againt third party reservations forcing me to wait until 4pm while checking in SEVERAL other reservations that arrived well after me
AJA
2025 年 2 月入住 2 晚
10/10 超赞
CHANTAL
2025 年 2 月 20 日
CHANTAL
2025 年 2 月入住 1 晚
8/10 还可以
Timothy
商务旅客
2025 年 2 月 17 日
Timothy
2025 年 2 月入住 1 晚
10/10 超赞
David
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Plattsburg NY trip
Great location. Service excellent. Clean room and comfortable beds. Heating unit set for 68, room felt warm. Checked and it was 73. Needed to set heat to 63 to get temp to 68 to sleep at night. Would stay again.