The only thing I feel was a tad short of a perfect stay was the hot tub was like warm. Maybe 15 degrees higher than the pool. It served its purpose and I was able to stretch in 80/90 degree water but I would have preferred 95/100
Michael
2025 年 5 月入住 2 晚
10/10
Staff was very friendly
Stacey
2025 年 5 月入住 2 晚
8/10
👍
Steven
2025 年 5 月入住 1 晚
4/10
Stayed on the fifth floor and the elevator overheated due to the kids going up and down. The wifi was not working at one point and when they fixed it you could only use one device in the room. Very inconvenient when you have more than one person that needs to use the wifi.
Housekeeping trying to get into the room without knocking not once but twice. Then blamed front desk for telling them we had checked out. The front desk had no idea what the housekeeper said as she did not have me checked out. The phone in the room was not working.
Melanie
2025 年 4 月入住 1 晚
10/10
Very nice rooms, coffee is 24/7. We were visiting family in the area so we didn't try the breakfast. Slept good on the plush mattress with plenty of room in our king bed.
Julie
2025 年 4 月入住 1 晚
8/10
CHRISTIAN
2025 年 4 月入住 1 晚
10/10
Hotel was modern and welcoming. Check in went quickly, staff was friendly and helpful. Coffee & cookies in the lobby. Free breakfast had an amazing selection
Bridget
2025 年 3 月入住 1 晚
10/10
Nice welcome , huge room .
The plug for the bath didn’t t seal well and connecting to the wi-fi could be simpler
Louis
2025 年 4 月入住 1 晚
10/10
We’ve been staying in Plattsburgh for years, this was our first stay at this hotel (other hotels in the area are declining). From now on, it’s the only place we will stay. It was clean, easy check in/out, and quiet. The room was clean and the staff were very helpful and nice. It’s a little more expensive than other hotels in the area but you truly get what you pay for.
Jessica
2025 年 4 月入住 1 晚
10/10
Check in lady was extremely polite and helpful
Laurie
2025 年 3 月入住 1 晚
8/10
Martin
2025 年 3 月入住 2 晚
10/10
Très bien
Dominic
2025 年 2 月入住 1 晚
10/10
Good
Keven
2025 年 2 月入住 1 晚
8/10
Sébastien
2025 年 2 月入住 1 晚
10/10
Heated pool, hot tub, and huge king suites are the reason we keep coming back.
Perry
2025 年 2 月入住 1 晚
10/10
Eric
2025 年 2 月入住 1 晚
10/10
Everything was clean. Pack and play was in the room when we arrived.
jesse
2025 年 2 月入住 1 晚
6/10
Brian
2025 年 2 月入住 1 晚
8/10
CHRISTIAN
2025 年 2 月入住 1 晚
10/10
Clean, specious, friendly staff, comfortable bed
Lamiya
2025 年 2 月入住 1 晚
10/10
Misty
2025 年 1 月入住 1 晚
4/10
The people that worked there were great, but they were having problems with their heat, and it was absolutely freezing inside.You couldn't even eat breakfas in tbe dining area.
Pool and hot tub were closed.
Brian
2025 年 1 月入住 1 晚
4/10
The heating unit was so loud that we didn’t sleep well